Office Administrator
3 weeks ago
We are seeking a highly organized and detail-oriented individual to join our team as an Office Administrator. The successful candidate will provide administrative support to our team, ensuring the smooth operation of our office.
Key Responsibilities:
- Provide administrative assistance to the team, including answering phones, responding to emails, and processing paperwork.
- Process online service quotes and service changes/claims administration over billing periods.
- Ensure resolution to first-time queries and adhere to standard operating procedures and appropriate policies to ensure compliance.
- Receive calls from customers/passengers, deal with problems such as delays/cancellations, and explain processes to customers and assist them where necessary.
- Work in a team and longer than normal hours (shift work) and deal with confidential information.
Requirements:
- Grade 11/12 with or without experience.
- Training provided.
- Able to work immediately.
What We Offer:
- Opportunity to work in a dynamic team environment.
- Training and development opportunities.
- A competitive salary and benefits package.
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