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Office Administrator

1 month ago

Durban, KwaZulu-Natal, South Africa PL GiftGivers Full time
Job Summary

We are seeking a highly organized and detail-oriented individual to join our team as an Office Administrator. The successful candidate will provide administrative support to our team, ensuring the smooth operation of our office.

Key Responsibilities:

  • Provide administrative assistance to the team, including answering phones, responding to emails, and processing paperwork.
  • Process online service quotes and service changes/claims administration over billing periods.
  • Ensure resolution to first-time queries and adhere to standard operating procedures and appropriate policies to ensure compliance.
  • Receive calls from customers/passengers, deal with problems such as delays/cancellations, and explain processes to customers and assist them where necessary.
  • Work in a team and longer than normal hours (shift work) and deal with confidential information.

Requirements:

  • Grade 11/12 with or without experience.
  • Training provided.
  • Able to work immediately.

What We Offer:

  • Opportunity to work in a dynamic team environment.
  • Training and development opportunities.
  • A competitive salary and benefits package.