Regional Manager: Employee Relations Specialist
1 month ago
TalentCru is seeking a highly skilled Regional Manager: Employee Relations to join our team in the Gauteng Region. As a key member of our Labour Relations team, you will be responsible for ensuring compliance with labour legislation and implementing interventions to mitigate risks for the company and its clients.
Key Responsibilities:- Manage internal dispute resolution and advise on labour-related issues
- Handle external disputes at CCMA/Bargaining Council and provide strategic consulting services
- Lead a team to achieve business and departmental objectives
- Collaborate with different business areas to provide stakeholders with knowledge and awareness of relevant laws and regulations
- Identify, diagnose, and recommend improvements, risk mitigation, and provide specialist advice and support
- Drive the provision of quality service by Labour Relations Service Centre team to operating entities and external clients
- Represent the area of responsibility at relevant dispute tribunals to effectively resolve disputes
- Facilitate employer-employee engagements, including meetings or consultations with trade unions
- Develop and implement comprehensive employee relations strategies, policies, and procedures for regions of responsibility aligned with organisational goals and legal requirements
- Provide support to management in resolving employee disputes, including union consultations, collective bargaining, strikes, and other related matters
- Advise internal and external stakeholders on adherence to labour legislation, conditions of employment, and other related industrial matters
- Ensure accurate client and business unit-specific reporting and trends analysis for all ER activities for the area of responsibility
- Monitor and ensure compliance with company ER System
- Attend to all legal proceedings where required
- Process all settlements and awards
- Provide strategic consulting for internal and external clients to mitigate risk in operations
- Attend client meetings with regional management
- Provide training interventions and workshops with operational entities within allocated regions on problem areas identified, CCMA matters, wins, and losses, and improvements
- Stay abreast of and share relevant case law or news articles in relation to labour relations within South African legislation, market changes, union activities, trends, and attendance of seminars and reporting thereof to regional management, clients, and LRSC team for awareness
- Minimum 5 years' experience in labour relations, with extensive exposure to labour litigation (CCMA, Bargaining Councils, Labour Court, etc)
- Training experience would be advantageous
- Minimum 3-year Managerial/Supervisory experience
- TES and related staffing Industry exposure advantageous
- Solid reporting and administration skills
- Microsoft office - Excellent Excel, Outlook, PowerPoint, Word skills. SharePoint added advantage
- Tertiary qualification in Labour Relations/Labour Law/Bachelor's Degree in Labour Relations/Labour Law
- Admitted attorney would be an added advantage
- Subject matter expertise in employee relations and industrial relations
- Strong negotiation and communication skills
- Strong client engagement skills
- Strong litigation skills
- Conflict Resolution
- Planning and Organising
- Reasoning (analysis)
- Managerial/Supervisory Skills
Ensure compliance with departmental Standard Operating Procedures.
- Provide monthly consolidated reports for region of responsibility, including those of direct reports' area of responsibility to Head: Employee Relations and regional Operations Management on settlement/awards, training activities, root cause analysis, IR climate, disputes, risk areas, and trends, recommendations for improvement, and any other periodic reports as required
- Motivate, coach, direct, and develop direct reports, ensuring continuous development of human resources, creating an operational and process-driven learning-enabled environment
- Provide guidance to direct reports and manage their activities to ensure efficient and effective professional services to Adcorp entities and external clients
- Collaborate with team in implementing continuous improvement measures in departmental processes, procedures, and systems resulting in service excellence to operational entities
- Contribute to a culture of stakeholder service excellence in support of an engagement strategy, which builds positive relationships and provides an opportunity for feedback and exceptional service delivery
- Build and manage relationships with internal and external clients and stakeholders (Case Management representatives as CCMA and Bargaining Councils; trade unions, external legal and consultants) in line with Adcorp vision, mission, and values and departmental objectives of client-centricity
- Assist with processes conducted by the Department of Employment and Labour, such as compliance audits, inspections, investigations, DG reviews, and enforcement proceedings at the business unit level
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