Regional Manager: Employee Relations Specialist

2 months ago

Johannesburg, Gauteng, South Africa TalentCru Full time
Job Summary

TalentCru is seeking a highly skilled Regional Manager: Employee Relations to join our team in the Gauteng Region. As a key member of our Labour Relations Service Centre, you will be responsible for ensuring compliance with labour legislation and implementing interventions to mitigate risks for the company and its clients.

Key Responsibilities
  • Labour Relations Expertise: Minimum 5 years' experience in labour relations, with extensive exposure to labour litigation (CCMA, Bargaining Councils, Labour Court, etc), internal dispute resolution, stakeholder engagement (clients, unions, etc)
  • Training and Development: Training experience would be advantageous
  • Management and Supervision: Minimum 3 year Managerial /Supervisory experience
  • Industry Knowledge: TES and related staffing Industry exposure advantageous
  • Reporting and Administration: Solid reporting and administration skills
  • Technical Skills: Microsoft office - Excellent Excel, Outlook, PowerPoint, Word skills. SharePoint added advantage
  • Education and Qualifications: Tertiary qualification in Labour Relations/ Labour Law / Bachelor's Degree in Labour Relations/ Labour Law
  • Professional Certifications: Admitted attorney would be an added advantage
  • Subject Matter Expertise: Subject matter expertise in employee relations and industrial relations.
  • Communication and Negotiation: Strong negotiation and communication skills.
  • Client Engagement: Strong client engagement skills
  • Litigation Skills: Strong litigation skills
  • Conflict Resolution: Conflict Resolution
  • Planning and Organising: Planning and Organising
  • Reasoning and Analysis: Reasoning (analysis)
  • Managerial and Supervisory Skills: Managerial / Supervisory Skills
  • Collaboration and Stakeholder Engagement: Collaborate with different business areas to provide stakeholders (ie operations staff, line managers, HR practitioners, clients) with knowledge and awareness of relevant laws, associated regulations as well as requirements.
  • Risk Mitigation and Compliance: Identify, diagnose and recommend improvements, risk mitigation and provide specialist advice and support; ensuring that solutions are appropriate and effective.
  • Service Delivery and Quality: Drive the provision of quality service by Labour Relations Service Centre team to operating entities, operations representatives and relevant management structures and external clients
  • Dispute Resolution: Represent area of responsibility at relevant dispute tribunals (CCMA, Bargaining Council and Labour Court where applicable) to effectively resolve disputes.
  • Employer-Employee Engagement: Facilitate employer-employee engagements, including meetings or consultations with trade unions.
  • Employee Relations Strategies: Develop and implement comprehensive employee relations strategies, policies, and procedures for regions of responsibility aligned with organisational goals and legal requirements.
  • Stakeholder Engagement and Influence: Influence line managers, operational staff and Human Resource Practitioners to enhance their understanding of employee relations and labour law
  • Dispute Resolution and Mediation: Provide support to management in resolving employee disputes, including union consultations, collective bargaining, strikes, matters of mutual interest, wage negotiations, section 189 retrenchment proceedings, section 197 transfers, separation agreements, grievances, misconduct investigations, etc and act as a mediator to harmonise working relations.
  • Labour Legislation and Compliance: Advise internal and external stakeholders on adherence to the application of labour legislation, conditions of employment and other related industrial matters and highlight potential risks.
  • Reporting and Analysis: Ensure accurate client and business unit-specific reporting and trends analysis for all ER activities for area of responsibility, including direct report's areas of responsibility.
  • Compliance and Administration: Monitor and ensure that any legal documents received or served on regional offices and Adcorp entities are duly submitted to administration team to be processed accordingly.
  • ER System Compliance: Utilise, maintain and drive compliance with company ER System
  • Legal Proceedings: Attend to all legal proceedings (i.e. condonation applications, In Limine, objection to Con/Arb, rescission applications, joinder applications, etc) where required
  • Settlements and Awards: Ensure all settlements and awards are processed.
  • Strategic Consulting: Obtain mandate from regional management (OE and ME) on strategy in conjunction with clients, or should settlement be envisioned.
  • Arbitration and Rulings: Follow up on any Arbitration awards or Rulings.
  • Client Meetings and Engagement: Attend client meetings with regional management
  • Training and Development: Provide training interventions and workshops with operational entities within allocated region on problem areas identified, CCMA matters wins and losses and improvements, LRSC SOPs and expectations and external client labour relations compliance requirements.
  • Industry Knowledge and Awareness: Stay abreast of and share relevant case law or news articles in relation to labour relations within South African legislation, market changes, union activities, trends, and attendance of seminars and reporting thereof to regional management, clients and LRSC team for awareness.
Requirements
  • Monthly Reporting: Provide monthly consolidated reports for region of responsibility, including those of direct reports' area of responsibility to Head: Employee Relations and regional Operations Management on settlement/awards, training activities, root cause analysis, IR climate, disputes, risk areas and trends, recommendations for improvement, and any other periodic reports as required.
  • Leadership and Development: Motivate, coach, direct and develop direct reports, ensuring continuous development of human resources, creating an operational and process driven learning enabled environment.
  • Guidance and Support: Provide guidance to direct reports and manage their activities to ensure efficient and effective professional services to Adcorp entities and external clients.
  • Continuous Improvement: Collaborate with team in implementing continuous improvement measures in departmental processes, procedures and systems resulting in service excellence to operational entities.
  • Culture of Service Excellence: Contribute to a culture of stakeholder service excellence in support of an engagement strategy, which builds positive relationships and provides an opportunity for feedback and exceptional service delivery.
  • Stakeholder Relationships: Build and manage relationships with internal and external clients and stakeholders (Case Management representatives as CCMA and Bargaining Councils; trade unions, external legal and consultants) in line with Adcorp vision, mission and values and departmental objectives of client centricity
  • Compliance and Support: Assist with processes conducted by the Department of Employment and Labour, such as compliance audits, inspections, investigations, DG reviews, and enforcement proceedings at the business unit level.

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