International Customer Service and Multilingual Representative

3 hours ago


Nelspruit, Mpumalanga, South Africa Black Pen Recruitment Full time

We are seeking a skilled Customer Service and Multilingual Representative to join our team at Black Pen Recruitment. This exciting opportunity will see you working for a prestigious airline brand, handling customer inquiries in French and English languages.

The successful candidate will be responsible for providing exceptional customer service to passengers with pre and post-flight travel-related queries. You will work on various work streams, including airline reservations systems and handling voice calls in both languages.

This is a fantastic chance to develop your skills in customer relations, communication, and problem-solving. As a key member of our team, you will be expected to meet specific key performance indicators and client service levels.

The ideal candidate will have a native level fluency in the French language, both verbally and written, as well as strong communication skills. They will also be located in South Africa, hold a permanent residence permit or South African ID, and be flexible to work shifts.

In addition to a competitive salary, we offer fully paid product and systems training, as well as opportunities for professional growth and development. If you are looking for a challenging and rewarding role that will allow you to make a real difference, then this could be the perfect opportunity for you.



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