Multilingual Customer Service and Sales Representative
4 weeks ago
Job Overview
We are seeking a highly skilled and multilingual customer service and sales representative to join our team. As a Dutch language customer support specialist, you will be responsible for providing exceptional customer service and sales support to our clients in the Dutch language.
Key Responsibilities
- Provide customer service and sales support to clients in the Dutch language
- Assist passengers with pre and post-flight departure travel-related queries in customer relations department
- Work on airline reservations systems and handle voice calls in English and Dutch
- Meet specific key performance indicators and client service levels
Requirements
- Native level fluency in Dutch language: Verbal & Written
- Located in South Africa
- Permanent residence permit/South African ID holders only
- Flexibility to work shifts
- Fibre internet connection or fixed stable ADSL line required at own cost
- UPS Solution required during load shedding
What We Offer
- Fully paid product and systems training provided
- 4 weeks of fully paid training
- Probation period: 4 months
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