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Client Solutions Director

1 week ago

Johannesburg, Gauteng, South Africa M-KOPA Kenya Limited Full time
Your Key Responsibilities

As the Digital Customer Care Leader, you will be responsible for:

  • Implementing customer strategies
  • Driving process improvements
  • Managing team performance
  • Ensuring efficient call center operations aligned with company objectives

You will work closely with BPO partners to ensure seamless service delivery and make impactful decisions that drive business growth.