Multisite Hospitality Operations Director

2 days ago


Johannesburg, Gauteng, South Africa Matched Business Partners Full time

Matched Business Partners is seeking an experienced Multisite Hospitality Operations Director to oversee the efficient running of their canteens. This role requires a skilled professional with a proven track record in hospitality management, preferably in the cafeteria industry.

The ideal candidate will come from a similar background and possess strong leadership and team management skills. They will be responsible for managing three busy sites, ensuring smooth day-to-day operations, maintaining high-quality standards, and driving continuous improvement.

This role involves overseeing all aspects of operations, including staffing, inventory, and service quality. The successful candidate will lead, motivate, and manage site managers and team members to achieve operational goals while ensuring compliance with health and safety regulations, food hygiene standards, and company policies.

A key aspect of this role is developing and implementing efficient workflows to enhance productivity and customer satisfaction. Financial acumen is essential, with experience in budgeting and cost control being a must. Excellent communication and interpersonal skills are also required, as well as problem-solving abilities and proficiency in using operational software and Microsoft Office Suite.

The salary for this position is estimated at R45,000 per month CTC. As a Multisite Hospitality Operations Director, you will have the opportunity to work across three busy sites, including a student cafeteria and events catering operation, as well as a coffee shop located within a teaching hospital.

To succeed in this role, you will need to be resilient and calm under pressure, proactive and solution-oriented, energetic and enthusiastic with a passion for hospitality, detail-oriented with a focus on quality and efficiency, and collaborative and approachable, fostering positive team dynamics.

This is a 6-day week position (Monday to Saturday) with the possibility of working Sundays and holidays. A mature individual with reliable transport is preferred. Start date: middle of January 2025.


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