Hospitality Operations Assistant

1 week ago


Johannesburg, Gauteng, South Africa Dream Hotels and Resorts Full time

Job Summary:

Dream Hotels and Resorts is seeking a highly motivated and organized Hospitality Operations Assistant to support the Food and Beverage team in daily operations.

Responsibilities:

  • Guest Service
  • Assist with guest service in food and beverage outlets, ensuring a high standard of service and guest satisfaction.
  • Support the team with setup, service, and cleanup of events and meal periods.
  • Address guest inquiries, concerns, and preferences professionally and promptly.

Inventory Management

  • Aid in monitoring stock levels and assist in inventory control processes.
  • Support in receiving and checking food and beverage deliveries to ensure accuracy and quality.
  • Help maintain cleanliness and organization in storage areas.

Health and Safety

  • Assist in ensuring adherence to health, safety, and hygiene standards within food preparation and service areas.
  • Support the team in maintaining compliance with all food safety regulations and company standards.

Administrative Support

  • Help prepare reports on stock usage, sales, and feedback as directed.
  • Assist in documenting guest feedback and maintaining guest satisfaction records

Benefits

  • Gain hands-on experience in food and beverage operations within a hospitality environment.
  • Exposure to high-quality service standards and the hospitality industry's operational intricacies.
  • Mentorship and guidance from experienced Food and Beverage professionals.

Requirements

  • Currently pursuing or recently completed a qualification in Hospitality Management or a related field.
  • Previous experience in food service or a customer-facing role is advantageous but not required.
  • Basic knowledge of food and beverage operations.
  • Understanding of health and safety regulations in the hospitality industry (preferred).

Compensation

The estimated salary for this position is $45,000 - $55,000 per annum, depending on experience and qualifications. This figure reflects the average compensation package for similar roles in the hospitality industry in the United States. Benefits may include competitive pay, comprehensive training, and opportunities for career growth within Dream Hotels and Resorts.



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