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Client Success Manager
2 weeks ago
Responsibilities:
The Customer Success Director will lead the development and execution of client strategies, manage client portfolios, and maintain strong relationships with key stakeholders. This role requires excellent communication, problem-solving, and analytical skills, as well as the ability to work independently and as part of a team.
Key Qualifications:
- Extensive experience in customer success, BPO, or product management
- Demonstrated experience leading successful, multi-lingual, multi-site portfolios
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team