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Client Success Strategist

1 week ago

Cape Town, Western Cape, South Africa Camino Recruit Full time
Job Description

We are seeking an experienced Account Growth Specialist to join our team as an Onboarding Executive and Account Manager. This role requires a strong understanding of client needs and a passion for delivering exceptional service.

The successful candidate will be responsible for onboarding new clients, building relationships, and driving product adoption. If you have a proven track record in customer-facing roles and a desire to make a real impact, we encourage you to apply.

Duties and Responsibilities

  1. Liaise between clients and internal teams to ensure timely delivery of client needs

  2. Give clients exceptional service and a fantastic experience while ensuring onboarding is as frictionless as possible

  3. Assist new clients with migrating over and help them complete account setup and implementation

  4. Drive product adoption and retention from the very first steps of the user journey