Current jobs related to Customer Experience Trainer - Sandton - Callforce

  • Dainfern Personal Trainer

    5 days ago

    Sandton, South Africa Virgin Active South Africa (Pty) Ltd Full time

    Job Title: Personal Trainer Location: Dainfern Virgin Active /Part-time Job Summary: **Responsibilities**: - Conduct fitness assessments and develop personalized workout plans for clients - Provide one-on-one training sessions and group fitness classes - Demonstrate proper exercise techniques and ensure clients perform exercises safely and effectively -...

  • Team Leader/trainer

    7 days ago

    Sandton, South Africa Blue Mercury Financial Services Full time

    Blue Mercury is seeking two skilled two Team leaders And One Trainer Your job role for the Team leader would entail Running a new team on Discovery life and a second new team for Capital Legacys my cover product Your job role as a Trainer would entail dealing with HR processes, Recruiting new staff, as well as training them you would be joining the two...

  • Product Trainer

    18 hours ago

    Sandton, South Africa HMSA Full time

    We are seeking a self-motivated Product and Sales Trainer to join our team. In this role, you will be responsible for new product and sales training **Key Responsibilities** - Develop training curriculum, instructor manuals, learner guides and other materials for new and existing product range for the Dealer network and OEM - Effectively execute training...

  • Personal Trainer

    6 days ago

    Sandton, South Africa Virgin Active South Africa (Pty) Ltd Full time

    Job Title: Personal Trainer Location: Fitness center or gym Job Summary: **Responsibilities**: - Conduct fitness assessments and consultations with clients to understand their goals and fitness levels - Design personalized workout plans and nutrition guidance tailored to each client's needs and goals - Lead individual and group fitness sessions, providing...

  • Product Trainer

    7 days ago

    Sandton, South Africa The Mercury Group Full time

    The mercury group is seeking two skilled insurance product trainers for our Johannesburg branch. Your duties and responsibilities will be recruiting new staff and training this staff for the various campaigns that we offer. we specialise in long and short term insurance for discovery and capital legacy Pay: Up to R15 000,00 per month **Experience**: -...

  • Python Trainer

    3 weeks ago

    Sandton, South Africa Siphumeza Placements Full time

    Specialist Corporate Trainer: Qualifications: BSc (Mathematics or Applied Mathematics or IT) or BTech Experience: minimum 6 months training or tutoring with track record Job description: Full-time. Training focused on customised in-house programmes in Mathematics, Statistics and Software. Based in Sandton, with the possibility to work remotely. Position...

  • Contact Centre Trainer

    18 hours ago

    Sandton, South Africa Bluespec Holdings Full time

    **Purpose of the job**: Responsible for training new recruits and supporting experienced employees to improve their performance. Creating educational material, conducting training sessions, identifying skills gaps, and ensuring staff members stay motivated in order to achieve ultimate customer satisfaction. **Responsibilities and **Duties**: - Developing...

  • Wilderness Product Trainer

    1 week ago

    Sandton, South Africa Wilderness Full time

    **PRIMARY PURPOSE** Wilderness owns and manages prime properties in many regions across Africa and has plans to expand its global footprint. As a business we rely on the experience and quality of our camp offering and the knowledge of our reservations and sales teams to close sales. Doing this allows us to strive towards our vision. The role of the Product...

  • International Customer Service Representative

    5 days ago

    Sandton, South Africa MyCalling Full time

    Looking for a job to challenge your excellent customer service skills? Look no further.. Calling all Customer Service Agents for an International Company which is in Hospitality Industry We are on the lookout for vibrant, energetic, and driven individuals to join our contact centre team of customer service experts for our international client! Our team of...

  • Cyber Security Trainer

    3 days ago

    Sandton, South Africa Outsourced CTO Full time

    Job Title: Penetration Cybersecurity Trainer Contract Length: 3 years **Responsibilities**: - Develop cybersecurity training programs for employees and clients, focusing on penetration testing and ethical hacking. - Deliver training sessions and workshops to diverse groups, including technical and non-technical audiences. - Develop training materials,...

  • Wilderness Destinations

    1 week ago

    Sandton, South Africa Wilderness Full time

    **PRIMARY PURPOSE** Wilderness owns and manages prime properties in many African regions and plans to expand its global footprint. As a business, we rely on the experience and quality of our camp offering and the knowledge of our reservations and sales teams to close sales. Doing this allows us to strive toward our vision. The role of the **Destination &...

  • Customer Experience Manager

    4 days ago

    Sandton, South Africa You Choose Recruit Full time

    Senior Retail Sales Consultant PositionAt You Choose Recruit, we are seeking an experienced Senior Retail Sales Consultant to lead our team at our Sandown location.Main Responsibilities:- Provide expert product knowledge and support to customers to drive sales- Meet performance targets and contribute to the store's sales growth- Lead and develop a team of...

  • Learning Experience Creator

    7 days ago

    Sandton, South Africa Discovery Limited Full time

    Discovery Limited is seeking a Learning Experience Creator to join our team. The successful candidate will be responsible for designing and developing high-quality learning experiences that cater to the needs of our health business.As a Learning Experience Creator, you will apply your knowledge of instructional design principles, including ADDIE, to design...

  • Team Leader/trainer

    6 days ago

    Sandton, South Africa Blue Mercury Financial Services Full time

    THIS POSITION IS FOR JANUARY 2025. INTERVIEWS WILL BE HELD THIS YEAR > Blue Mercury is seeking a Sales and Product Trainer for Discovery Life and Discovery Insure campaigns, these campaigns have been running for over a decade. We are at a platinum level at discovery as our company has launched these campaigns for discovery since 2010 and 2012. We also...

  • Customer Experience Officer

    2 days ago

    Sandton, South Africa BCXP Full time

    Required Qualifications:NQF 4: Grade 12 National Diploma.At least 12 months experience in IT Service Desk or active remote and on-site desktop support.We are looking for individuals who are passionate about delivering exceptional customer service and possess a strong understanding of IT concepts.

  • Destination and Logistics Trainer

    2 weeks ago

    Sandton, South Africa Wilderness Safaris Full time

    **PRIMARY PURPOSE** Wilderness Safaris owns and manages prime properties in many African regions and plans to expand its global footprint. As a business, we rely on the experience and quality of our camp offering and the knowledge of our reservations and sales teams to close sales. Doing this allows us to strive toward our vision. The role of the...

  • Customer Experience Strategist

    3 days ago

    Sandton, South Africa MindMatch Consulting (Pty) Ltd Full time

    **Client Experience Specialist:**MindMatch Consulting (Pty) Ltd is seeking a Customer Experience Strategist to join their team in JHB. The role involves driving growth in market share and profitability for online sales, supporting the omni channel sales strategy.About the Team:We are a leading financial institution looking for a talented individual to lead...

  • Wilderness Systems Trainer

    1 week ago

    Sandton, South Africa Wilderness Full time

    **PRIMARY PURPOSE** Over the last few years, Wilderness has invested significantly in its IT infrastructure. As a business we believe that our IT systems provide us with a competitive advantage in the market-place. In order to benefit from this, we need to ensure that staff are appropriately trained and can make full use of the systems at our disposal. The...

  • Customer Experience

    3 weeks ago

    Sandton, South Africa Sasria Recruitment Full time

    **Job Advert Summary**: The Customer Experience Intern will gain exposure and training in administrative and operational support in the Customer Care environment, i.e. the implementation of CX initiatives, data management, and stakeholder coordination to enhance customer satisfaction and service efficiency. **Minimum Requirements**: **Qualifications** -...

  • Lead Designer for Customer Experience

    1 week ago

    Sandton, South Africa Boardroom Appointments Full time

    Job OverviewAs a Lead Designer for Customer Experience, you will play a critical role in shaping the overall customer experience across our products.About the RoleThis is a fantastic opportunity to leverage your design expertise to drive business growth and improve customer satisfaction.You will work closely with cross-functional teams to understand customer...

Customer Experience Trainer

2 weeks ago

Sandton, South Africa Callforce Full time
Customer Experience Transformation at CallForce

We are looking for a dedicated Customer Experience Trainer to join our team at CallForce. The successful candidate will play a vital role in enhancing the customer experience and driving sales excellence within our BPO Business.

The Customer Experience Trainer will be responsible for designing and delivering comprehensive training programs, coaching individuals, and ensuring that sales consultants have a deep understanding of the products or services offered. Key responsibilities include:

  1. Training Program Development: Collaborate with management to assess training needs and develop tailored training programs for specific sales campaigns.
  2. Training Delivery: Conduct engaging and interactive training sessions, workshops, and seminars to improve sales skills, product knowledge, and customer engagement techniques.
  3. Customer Engagement: Ensure that sales consultants have a deep understanding of customer needs and preferences and can effectively communicate the value of our products or services.
  4. Compliance and Regulations: Educate on industry regulations, compliance requirements, and ethical sales practices.

Stay up-to-date with industry trends and best practices in sales training and incorporate them into the training curriculum.

The ideal candidate will possess 2+ years' experience in sales training within a BPO or contact centre environment. A strong understanding of sales methodologies and techniques is essential, as well as excellent presentation and communication skills. Ability to motivate and inspire sales teams is also crucial.

Main Responsibilities

Main Responsibilities:

  1. Design and deliver comprehensive training programs.
  2. Coach individuals to improve sales skills and customer engagement techniques.
  3. Ensure that sales consultants have a deep understanding of customer needs and preferences.

If you have a passion for sales and a knack for teaching and motivating others, we invite you to apply for this exciting opportunity.