Customer Experience Strategist

3 days ago


Sandton, South Africa MindMatch Consulting (Pty) Ltd Full time

**Client Experience Specialist:**

MindMatch Consulting (Pty) Ltd is seeking a Customer Experience Strategist to join their team in JHB. The role involves driving growth in market share and profitability for online sales, supporting the omni channel sales strategy.

About the Team:

We are a leading financial institution looking for a talented individual to lead our sales team. The ideal candidate will have experience in managing resources, systems, policies, practices, methods and measures that will effectively drive the delivery of the sales strategy.

Responsibilities:

  1. Leading a team in delivering results in a fast-paced, dynamic environment with frequent change.
  2. Collaborating with cross-functional teams to focus on the end-to-end client experience within a sales environment.
  3. Leveraging data, technology and client insights to drive growth and enhance client experience.

Requirements:

  1. Bachelor's Degree in Business Management or Finance.
  2. 5+ yrs management experience within an online/direct sales with a focus on omni channel sales.

What We Offer:

  • Mid-Senior level position.
  • Full-time employment opportunity.
  • Business Development and Sales job function.
  • Banking, Financial Services, and Telephone Call Centers industries.


  • Sandton, South Africa Pepkor Lifestyle Full time

    At Pepkor Lifestyle, we are seeking a highly organized and knowledgeable Marketing Campaign Strategist to join our Retail Media team. The ideal candidate will be responsible for developing and executing strategic multi-channel marketing campaigns that drive sales, revenue growth, and brand awareness.Key Responsibilities:Campaign Development: Develop...


  • Sandton, South Africa Boardroom Appointments Full time

    Job SummaryWe are looking for a talented Product Design Strategist to join our team at Boardroom Appointments.About the RoleThis is a unique opportunity to leverage your design expertise to drive business growth and improve customer satisfaction.You will work closely with cross-functional teams to understand customer needs and develop design solutions that...


  • Sandton, South Africa Akiba Digital Full time

    About the RoleAkiba Digital is seeking a highly skilled Product Innovation Strategist to drive product innovation, cross-functional collaboration, and growth.In this role, you will be responsible for defining, prioritizing, and delivering innovative product solutions that align with Akiba Digital's vision and growth strategy.You will work closely with...


  • Sandton, South Africa Machine_ Full time

    Company Description Starcom create experiences people love and actions brands need. When we combine our deep understanding of people with our unmatched expertise in media, magic happens: experiences get invited in, not filtered out. **Job Description**: Are you an integrated media strategist that can work across both online and offline channels? If so,...

  • Growth Strategist

    7 days ago


    Sandton, South Africa MoreCorp Full time

    About the PositionWe are seeking a highly skilled Growth Strategist to join our team at MoreCorp.In this role, you will be responsible for developing and executing comprehensive ecommerce growth strategies to drive online sales and enhance the customer shopping experience.As an experienced professional in e-commerce management, you will have a proven track...

  • Digital Strategist

    6 days ago


    Sandton, South Africa Raizcorp Full time

    **What are we looking for?** Raizcorp is looking for an amazing Digital Strategist who will be responsible for our digital marketing, and for managing our social media platforms and websites. If website development and digital marketing are your passion then we want you. This is a high-pressure environment - NOT for the faint of heart! **What does this...


  • Sandton, South Africa Starcom Full time

    Company Description Starcom create experiences people love and actions brands need. When we combine our deep understanding of people with our unmatched expertise in media, magic happens: experiences get invited in, not filtered out. Are you an integrated media strategist that can work across both online and offline channels? If so, are you ready to...


  • Sandton, South Africa Zenith Full time

    Company Description We are the ROI Agency, a global media agency with presence in multiple markets around the world. We blend data, technology and brilliant specialists to scout out new opportunities, solve complex challenges and grow our clients’ business We are a people first agency. We believe in cultivating relationships with our partners and our...


  • Sandton, South Africa You Choose Recruit Full time

    Senior Retail Sales Consultant PositionAt You Choose Recruit, we are seeking an experienced Senior Retail Sales Consultant to lead our team at our Sandown location.Main Responsibilities:- Provide expert product knowledge and support to customers to drive sales- Meet performance targets and contribute to the store's sales growth- Lead and develop a team of...


  • Sandton, South Africa Starcom Full time

    **Company Description** Who we are**: **We are the human experience company** **We create experiences people love and actions brands need**. When we combine our deep understanding of people with our unmatched expertise in media, magic happens : experiences get invited in, not filtered out. Data guides us to opportunity, uncovering what people want and how...


  • Sandton, South Africa Freshive Digital Full time

    Job Summary:We are seeking an Online Marketing Strategist to join our team. The successful candidate will have experience in creating and managing high-performing ad campaigns across social platforms.Develop and execute cross-platform ad strategies that drive engagement and conversions.Collaborate with the creative team to develop engaging ad content that...


  • Sandton, South Africa BCXP Full time

    Required Qualifications:NQF 4: Grade 12 National Diploma.At least 12 months experience in IT Service Desk or active remote and on-site desktop support.We are looking for individuals who are passionate about delivering exceptional customer service and possess a strong understanding of IT concepts.


  • Sandton, South Africa Dentsu Aegis Network Full time

    If you're a pioneering, curious individual with a love for media strategy and client relations, this is a great opportunity for you! Join our hub team servicing The Heineken Company in the Africa, Middle East and Export region. Be the custodian of your portfolio of markets within the AMEE hub including day to day account and client management and the...

  • Customer Experience

    3 weeks ago


    Sandton, South Africa Sasria Recruitment Full time

    **Job Advert Summary**: The Customer Experience Intern will gain exposure and training in administrative and operational support in the Customer Care environment, i.e. the implementation of CX initiatives, data management, and stakeholder coordination to enhance customer satisfaction and service efficiency. **Minimum Requirements**: **Qualifications** -...


  • Sandton, South Africa Boardroom Appointments Full time

    Job OverviewAs a Lead Designer for Customer Experience, you will play a critical role in shaping the overall customer experience across our products.About the RoleThis is a fantastic opportunity to leverage your design expertise to drive business growth and improve customer satisfaction.You will work closely with cross-functional teams to understand customer...

  • Customer Experience

    3 weeks ago


    Sandton, South Africa Sasria Full time

    Closing Date - 2025/03/06 - Reference Number - SAS250227-1 - Job Title - Customer Experience (CX) Intern - Job Type - Graduate Internship - Division - Insurance Operations - Department - Claims - EE Occupational Levels - Level 4 & 5: Skilled, Technical and Academically Qualified - Location - Town / City - Sandton - Location - Province - Gauteng - Location -...


  • Sandton, South Africa Dentsu Aegis Network Ltd. Full time

    We are seeking a highly skilled Digital Art Director to join our team at Dentsu Creative Cape Town. The successful candidate will have a deep understanding of digital design principles, excellent Adobe Creative Suite skills, and the ability to stay up-to-date with the latest trends in the industry.The Digital Art Director will be responsible for...


  • Sandton, South Africa Zoetis Full time

    **Job Purpose** The overall purpose of the ** Customer Experience Systems Specialist ** is to provide exceptional support while managing and resolving financial transactions and inquiries within the SAP system. This role involves acting as the primary point of contact for customer service, operations, marketing, supply chain and internal colleagues on behalf...


  • Sandton, South Africa Zenith Full time

    Company Description We are the ROI Agency, a global media agency with presence in multiple markets around the world. We blend data, technology and brilliant specialists to scout out new opportunities, solve complex challenges and grow our clients’ business We are a people first agency. We believe in cultivating relationships with our partners and our...


  • Sandton, South Africa Recooty Full time

    Job DescriptionWe are seeking a highly skilled Media Sales Strategist and Planner to join our team at Green Media.As a key player in our sales department, you will be responsible for managing and expanding relationships with key media partners. You will also ensure that our brand partners' advertising needs are met and they receive exceptional service.Your...