Store Operations Manager

3 days ago


Cape Town, Western Cape, South Africa Surgo HR & Training Full time

Our client, a prominent retail liquor chain group, has provided exceptional services in the realm of Fast-Moving Consumer Goods (FMCG) since their establishment.

They operate in emerging markets, considering their customers part of their extended family, grounded in the principle of delivering on their promises. Join them in creating meaningful experiences for team members and valued customers.

The company is recruiting an experienced Assistant Store Manager to join their team in Cape Town, Gugulethu.

Job Purpose:

Assist the Manager with daily store operations, ensuring smooth running, maximizing sales, and minimizing costs. Allocate responsibilities to the team, motivating staff to perform at maximum capacity and boost revenue to develop the store.

Responsibilities:

  • Meet store targets
  • Maintain store expenses within budget constraints
  • Manage shrinkage within the store
  • Motivate staff to buy into the success of the store
  • Assist with stock control, monitoring stock levels and purchases
  • Participate in category stock counts as required, investigating variances
  • Ensure accurate stock receipt and follow GRV procedure, capturing transfers, claims, and invoices correctly
  • Assist in receiving functions, ensuring accurate stock quantities received, returns done timeously
  • Manage the Front-End Function
  • Control and check floats
  • Ensure cash up procedure is done correctly, and money dropped as per procedure
  • Oversee the staff component of the store
  • Assist with recruitment, training, orientation, appraisal, and supervision of staff
  • Assist with monthly scheduling of staff to optimize workforce, limiting the use of outsourced staff and overtime
  • Ensure staff uniforms are maintained, ensuring staff is always dressed neatly and correctly
  • Comply with store policies, procedures, and rules
  • Guide and motivate staff towards maximum performance in planning, time management, and productivity
  • Ensure the safety of the store, staff, and customers


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