Retail Store Operations Manager

5 days ago


Cape Town, Western Cape, South Africa Clicks Group Limited Full time
Job Overview

This is a management opportunity within the retail industry for an Assistant Store Manager. The ideal candidate will have experience in store operations and team leadership.


Key Responsibilities
  • To support the Store Manager in ensuring efficient store operation and service excellence by driving sales and customer loyalty to meet targets.
  • To manage and execute all operational activities, including expenses, stock management, shrinkage, housekeeping and administration.
  • To maintain store appearance in line with the brand image through visual merchandising.
  • To motivate and direct staff to achieve performance goals and targets.
  • To maintain the work schedule in line with the Group's labour policy.
  • To execute customer service initiatives that drive loyalty and club card participation targets.

Requirements
  • Essential: Grade 12 (Maths 50% and English 50%)
  • Desirable: Degree in Relevant Retail/Business Management
  • Minimum 2 years' experience in an assistant store management role within a retail/FMCG store operations environment.
  • Financial management experience (budgets, profit and loss statements, financial ratios, etc.)


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