Retail Store Manager
2 weeks ago
Responsibilities:
- Maximize sales and control expenses
- Stock control and stock take weekly
- Complete store operational requirements by: Scheduling and assigning employees; And following up on work results
- Maintain store staff by recruiting, selecting, orientating and training employees
- Maintain store staff results by coaching, counselling and disciplining employees; planning, monitoring and appraising job results
- Prepare annual budget; schedule expenditures; analyse variances; initiate corrective actions
- Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements
- Ensure availability of merchandise and services by approving contracts; maintaining inventories
- Secure merchandise by monitoring security systems and measures
- Protect employees and customers by providing a safe and clean store environment
- Maintain the stability and reputation of the store by complying with legal requirements
- Set up effective marketing displays for the sales floor and store windows
- Manage all controllable costs to keep operations profitable
- Analyze sales figures and forecast future sales
- Analyze and interpret trends to facilitate planning
- Respond to customer complaints and comments
- Maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing
- Maintain compliance with all company policies and procedures
- Any other duties as and when may be required by Supervisor
Requirements:
- 5 Years sales experience (High end retailer/Visual merchandising experience)
- Completed Matric
- Retail Management
- Store sales system
- Upselling, customer rapport, encouragement of team.
- Understand P&L, Finance, awareness of cutting costs and improving turnover
- Pricing relevant to the Store stock
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