Store Manager Leader
7 days ago
We are seeking a highly skilled and experienced Store Manager to lead our retail store team in Somerset West. As a key member of our operations team, you will be responsible for maximizing sales, ensuring effective store operations, and maintaining excellent customer service standards.
About UsFaithful-to-Nature is a leading online retailer of natural products with a strong commitment to improving the health of our customers and the planet. We are passionate about innovation, customer service, and sustainability.
Responsibilities- Customer Service: Ensure that customers receive outstanding service by offering a friendly environment, excellent product knowledge, and adherence to our non-negotiable standards.
- Sales Performance: Maximise store sales targets while working with team members to model successful sales techniques and customer service standards.
- Inventory Management: Manage and control inventory levels, monitor stock accuracy, and implement procedures to prevent internal stock damage.
- Administration: Maintain accurate records, manage cash handling, and submit regular reports to management.
- Experience: 2-5 years FMCG experience or similar retail environment with prior management responsibilities.
- Qualifications: Tertiary qualification in Retail Management/Sales Management.
- Skills: Excellent communication, leadership, and administration skills.
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