Store Manager Leader

7 days ago


Cape Town, Western Cape, South Africa Silvertreebrands Full time
Job Overview

We are seeking a highly skilled and experienced Store Manager to lead our retail store team in Somerset West. As a key member of our operations team, you will be responsible for maximizing sales, ensuring effective store operations, and maintaining excellent customer service standards.

About Us

Faithful-to-Nature is a leading online retailer of natural products with a strong commitment to improving the health of our customers and the planet. We are passionate about innovation, customer service, and sustainability.

Responsibilities
  • Customer Service: Ensure that customers receive outstanding service by offering a friendly environment, excellent product knowledge, and adherence to our non-negotiable standards.
  • Sales Performance: Maximise store sales targets while working with team members to model successful sales techniques and customer service standards.
  • Inventory Management: Manage and control inventory levels, monitor stock accuracy, and implement procedures to prevent internal stock damage.
  • Administration: Maintain accurate records, manage cash handling, and submit regular reports to management.
Requirements
  • Experience: 2-5 years FMCG experience or similar retail environment with prior management responsibilities.
  • Qualifications: Tertiary qualification in Retail Management/Sales Management.
  • Skills: Excellent communication, leadership, and administration skills.

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