IT Service Desk Engineer

To extend 1st level technical support to all internal stakeholders as well as customers facing problems related to hardware, software, and networking. - Troubleshooting problems faced by the end-users of PCs, laptops, and mobile phones by identifying issues and analysing and providing solutions - Develop and deploy solutions for all computer-related problems...

To extend 1st level technical support to all internal stakeholders as well as customers facing problems related to hardware, software, and networking.Troubleshooting problems faced by the end-users of PCs, laptops, and mobile phones by identifying issues and analysing and providing solutionsDevelop and deploy solutions for all computer-related problems and...

To extend 1st level technical support to all internal stakeholders as well as customers facing problems related to hardware, software, and networking.Troubleshooting problems faced by the end-users of PCs, laptops, and mobile phones by identifying issues and analysing and providing solutionsDevelop and deploy solutions for all computer-related problems and...

About This RoleThe Service Desk Operations Manager position is responsible for overseeing the daily operations of the service desk, ensuring that customer inquiries are resolved efficiently and effectively.Main ResponsibilitiesTeam Leadership: Lead and manage a team of service desk technicians to achieve business objectives.Process Improvement: Identify...

Provides 1st and 2nd level IT support across the organisation by applying a Customer First culture.To oversee the general maintenance and ensure daily operations, that meeting rooms audio and video equipment are in functional order, which includes but is not limited to projectors, cameras, speakers, and TVsResolving escalations and critical incidents and...

To oversee the general maintenance and ensure daily operations, that meeting rooms audio and video equipment are in functional order, which includes but is not limited to projectors, cameras, speakers, and TVs - Resolving escalations and critical incidents and identifying areas creating tension, which can impact the interpersonal dynamics between service...

Job Purpose/ Job Summary: Apply cost effectiveness principles in everyday delivery to contribute to achievement of departmental financial targets. Ensure system related queries are resolved timeously and accurately to meet JSE Service Level Agreement Business Objectives through prioritising of logged calls on Service Now system.Financial / Business...

JOB TITLE - SERVICE DESK ANALYST PURPOSE OF THE JOB To provide customers support in terms of services/software/network/hardware or products in the following language: English. KEY RESPONSIBILITIES: - Acquisition of the specific and required information for performing the job that the Employer provides him/her with. - Providing level 1 technical support to...

Duties - Appropriately escalate unresolved queries to the next level of support - Track, route, and redirect problems to the correct resources - Update customer data and produce activity reports - Walk customers through a problem-solving process - Utilise excellent customer service skills and exceed customers’ expectations - Ensure proper recording,...

Position: Front Desk Administrator / Personal AssistantLocation: Sandton (initially), moving to Kempton ParkJob Summary:We are looking for an experienced and highly organized Front Desk Administrator / Personal Assistant to join a corporate advisory team. The ideal candidate will have experience in a fast-paced, corporate advisory or professional services...

Position: Front Desk Administrator / Personal AssistantLocation: Sandton (initially), moving to Kempton ParkJob Summary:We are looking for an experienced and highly organized Front Desk Administrator / Personal Assistant to join a corporate advisory team. The ideal candidate will have experience in a fast-paced, corporate advisory or professional services...

**Are you a dynamic individual with a passion for communication and a knack for speaking fluent Mandarin?** As an IT Service Desk Agent, you'll be at the forefront of our operations, using your excellent people skills and foundational understanding of IT to make a real impact. **Requirements**: - Speak, read and write Mandarin fluently **Duties**: -...

**Are you a dynamic individual with a passion for communication and a knack for speaking fluent Italian?** As an IT Service Desk Agent, you'll be at the forefront of our operations, using your excellent people skills and foundational understanding of IT to make a real impact. **Requirements**: - Speak, read and write Italian fluently **Duties**: -...

**Are you a dynamic individual with a passion for communication and a knack for speaking fluent German?** As an IT Service Desk Agent, you'll be at the forefront of our operations, using your excellent people skills and foundational understanding of IT to make a real impact. **Requirements**: - Speak, read and write German fluently **Duties**: -...

Are you a dynamic individual with a passion for communication and a knack for speaking fluent German? As an IT Service Desk Agent , you'll be at the forefront of our operations, using your excellent people skills and foundational understanding of IT to make a real impact. Requirements -Speak, read and write German fluently Duties: -Receiving requests on the...

The SDA needs to balance creative and technical problem-solving, customer service and collaboration to ensure that all users can successfully access and utilise required IT systems, services and infrastructure. The SDA also works closely with experts, vendors and specialists to provide assistance on tasks that are outside the scope of his/her knowledge of...

At JABES CONSULTANTS, we are seeking a highly skilled Help Desk Specialist to join our team.The ideal candidate will have strong technical expertise and excellent communication skills.Job Description:We are looking for a professional with experience in IT support background and a strong understanding of network protocols, hardware, and software.Key...

To provide analyses, support, training, mentoring and escalation advice to the iStore Technical desks and Senior Support Consultants. With a focus on technical skills, customer experience and adherence to polices and procedures at the Technical Desk and the in-store iOS repair centres. To ensure the day to day compliance of policies and procedures across...

Position Overview:The Front Desk Manager and Client Liaison will be responsible for managing the front-of-house operations of our boutique, providing exceptional customer service, and supporting the day-to-day activities of the business. This role requires excellent communication and interpersonal skills, as well as the ability to work effectively in a...

**About Company** BluNova is a subsidiary of Blue Label Telecoms responsible for drawing value from its large heterogeneous corpus of data originating from multiple companies within the Blue Label group. With this data, we identify opportunities in the market and develop sustainable solutions to exploit these opportunities. We leverage scalable cloud...