IT Service Desk Technician

To extend 1st level technical support to all internal stakeholders as well as customers facing problems related to hardware, software, and networking.Troubleshooting problems faced by the end-users of PCs, laptops, and mobile phones by identifying issues and analysing and providing solutionsDevelop and deploy solutions for all computer-related problems and...

To extend 1st level technical support to all internal stakeholders as well as customers facing problems related to hardware, software, and networking.Troubleshooting problems faced by the end-users of PCs, laptops, and mobile phones by identifying issues and analysing and providing solutionsDevelop and deploy solutions for all computer-related problems and...

Provides 1st and 2nd level IT support across the organisation by applying a Customer First culture.To oversee the general maintenance and ensure daily operations, that meeting rooms audio and video equipment are in functional order, which includes but is not limited to projectors, cameras, speakers, and TVsResolving escalations and critical incidents and...

To oversee the general maintenance and ensure daily operations, that meeting rooms audio and video equipment are in functional order, which includes but is not limited to projectors, cameras, speakers, and TVs - Resolving escalations and critical incidents and identifying areas creating tension, which can impact the interpersonal dynamics between service...

Service Assistant Job Responsibilities: - Takes telephonic calls from customers requiring technical assistance - Ensures a work ticket is opened on the internal logging system - Escalates more complex problems to a higher level of expertise within the organisation - Follows standard Service Desk Operating procedures including the accurate logging and...

**About Company** BluNova is a subsidiary of Blue Label Telecoms responsible for drawing value from its large heterogeneous corpus of data originating from multiple companies within the Blue Label group. With this data, we identify opportunities in the market and develop sustainable solutions to exploit these opportunities. We leverage scalable cloud...

**Field Service Technician job description** We are looking for an experienced, energetic and motivated Field Service Technician to join our team. As a Field Service Technician at our company, you will be responsible for ensuring proper task management in order to achieve outstanding customer satisfaction. **Field Service Technician duties and...

JOB TITLE - SERVICE DESK ANALYST PURPOSE OF THE JOB To provide customers support in terms of services/software/network/hardware or products in the following language: English. KEY RESPONSIBILITIES: - Acquisition of the specific and required information for performing the job that the Employer provides him/her with. - Providing level 1 technical support to...

iOCO Infrastructure Services: Where Challengers and Innovators Thrive.We are currently hiring for the position of X2 Service Desk Agents I to join our IT support team. As Service Desk Agents, your primary duties will include responding to user inquiries, troubleshooting problems, and resolving technical issues related to hardware, software, and network...

Duties - Appropriately escalate unresolved queries to the next level of support - Track, route, and redirect problems to the correct resources - Update customer data and produce activity reports - Walk customers through a problem-solving process - Utilise excellent customer service skills and exceed customers’ expectations - Ensure proper recording,...

Position: Front Desk Administrator / Personal AssistantLocation: Sandton (initially), moving to Kempton ParkJob Summary:We are looking for an experienced and highly organized Front Desk Administrator / Personal Assistant to join a corporate advisory team. The ideal candidate will have experience in a fast-paced, corporate advisory or professional services...

Position: Front Desk Administrator / Personal AssistantLocation: Sandton (initially), moving to Kempton ParkJob Summary:We are looking for an experienced and highly organized Front Desk Administrator / Personal Assistant to join a corporate advisory team. The ideal candidate will have experience in a fast-paced, corporate advisory or professional services...

Alistair Group is looking for an IT Support Technician The IT Support Technician is part of the Technology department and is primarily responsible for inbound support tickets/inquires and resolving internal customer issues quickly. This individual must have professionalism, patience, and a people first attitude, while attention to detail is a must. This...

**Are you a dynamic individual with a passion for communication and a knack for speaking fluent Mandarin?** As an IT Service Desk Agent, you'll be at the forefront of our operations, using your excellent people skills and foundational understanding of IT to make a real impact. **Requirements**: - Speak, read and write Mandarin fluently **Duties**: -...

**Are you a dynamic individual with a passion for communication and a knack for speaking fluent Italian?** As an IT Service Desk Agent, you'll be at the forefront of our operations, using your excellent people skills and foundational understanding of IT to make a real impact. **Requirements**: - Speak, read and write Italian fluently **Duties**: -...

**Are you a dynamic individual with a passion for communication and a knack for speaking fluent German?** As an IT Service Desk Agent, you'll be at the forefront of our operations, using your excellent people skills and foundational understanding of IT to make a real impact. **Requirements**: - Speak, read and write German fluently **Duties**: -...

Are you a dynamic individual with a passion for communication and a knack for speaking fluent Italian? As an IT Service Desk Agent , you'll be at the forefront of our operations, using your excellent people skills and foundational understanding of IT to make a real impact. Requirements -Speak, read and write Italian fluently Duties: -Receiving requests on...

Are you a dynamic individual with a passion for communication and a knack for speaking fluent German? As an IT Service Desk Agent , you'll be at the forefront of our operations, using your excellent people skills and foundational understanding of IT to make a real impact. Requirements -Speak, read and write German fluently Duties: -Receiving requests on the...

As technology changes, so do the opportunities for business. Our client is growing and looking for a Service Instrumentation Technician for the Service/Engineering and Projects department. The Technician will be a vital support structure to the engineering implementation of systems on a project level, as well as the service of the systems thereafter for our...

The SDA needs to balance creative and technical problem-solving, customer service and collaboration to ensure that all users can successfully access and utilise required IT systems, services and infrastructure. The SDA also works closely with experts, vendors and specialists to provide assistance on tasks that are outside the scope of his/her knowledge of...