Residential Services Coordinator

5 days ago


Randburg, Gauteng, South Africa Ashton personnel Full time

Ashton personnel seeks a Residential Services Coordinator to join our team. This critical role provides administrative support to the Home Manager and other departments within the care home, ensuring seamless day-to-day operations.

Responsibilities and Tasks:

This role encompasses various administrative duties to facilitate the smooth operation of the care home. Key responsibilities include managing reception services, coordinating admissions, and maintaining resident contracts.

Key Accountabilities:

  1. Oversee the provision of effective and efficient reception services to create a warm welcome for residents and their families.
  2. Collaborate with the Home Manager or Deputy Home Manager to coordinate admissions and ensure a seamless transition for new residents.
  3. Maintain accurate and up-to-date records of resident contracts, including payment arrangements and contract amendments.
  4. Liaise with relevant departments to address payroll, procurement, finance, and HR matters.
  5. Cover reception duties in the absence of the receptionist to maintain continuity of service.

Requirements:

  • Proven experience as a care home administrator is essential.
  • Exceptional organizational and time-management skills to prioritize tasks and meet deadlines.
  • Strong interpersonal skills to communicate effectively with staff and residents.


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