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Customer Service Coordinator

1 week ago

Randburg, Gauteng, South Africa Digicall Group Full time

**Job Overview:**

The Digicall Group is seeking a highly skilled Customer Service Administrator to join our team. This role plays a crucial part in ensuring that customer service functions are carried out efficiently and accurately.

The successful candidate will be responsible for managing all aspects of the goodwill process, including financial tracking and approvals. They will stay informed about product launches, campaigns, and service policies to enhance decision-making in goodwill processing.

This role requires a high level of professionalism and strong telephone etiquette when engaging with customers. The ability to maintain accurate records of financial approvals is also essential.

Key responsibilities include overseeing all aspects of goodwill processes, collaborating with finance and relevant departments, and upholding service quality standards.

If you have a minimum of 3 years of experience in a customer service or administrative role, preferably within the automotive industry, we encourage you to apply.