Customer Service Associate
2 days ago
About Us:
Deli Spices is a dynamic and innovative company committed to delivering exceptional products and customer service. We are seeking a Customer Service Associate to join our team, who will be responsible for providing exceptional customer service, resolving customer complaints, and maintaining positive relationships with customers.
Key Responsibilities:
- Respond to customer inquiries, resolve complaints, and provide exceptional customer service.
- Maintain accurate records of customer interactions, including complaints and resolutions.
- Communicate effectively with internal stakeholders, including sales, marketing, and operations teams.
Requirements:
- Bachelor's degree in Business Administration, Marketing, or related field.
- Minimum 1-2 years of experience in customer service, sales, or a related field.
- Excellent communication and interpersonal skills, with the ability to build relationships with diverse groups of people.
- Basic knowledge of CRM software and Microsoft Office applications.
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