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Customer Experience Support Specialist

1 week ago

Pinetown, KwaZulu-Natal, South Africa Pedros Full time

Job Purpose

The primary goal of this role is to provide excellent customer service while managing the flow of orders and inventory to meet customer expectations.

Key Responsibilities

  • Ensuring accurate and efficient packing and plating of orders
  • Managing inventory levels to prevent stockouts and overstocking
  • Developing and implementing process improvements to enhance customer satisfaction
  • Maintaining effective relationships with internal stakeholders to drive business results

Qualifications

  • National Senior Certificate (desired)
  • Minimum 1+ years of experience in a related field
  • Proven track record of delivering excellent customer service
  • Strong analytical and problem-solving skills

Working at Pedros

Pedros offers a dynamic work environment that fosters creativity, innovation, and collaboration among employees.