Chat Support Specialist
1 week ago
**Key Responsibilities**
As a Chat Support Specialist at Top Vitae, you will be responsible for engaging with customers through online chat and messaging platforms, responding to inquiries, providing information, and offering assistance.
You will assist customers in navigating our products or services, addressing their questions, concerns, and technical issues, while troubleshooting and resolving customer problems, escalating complex issues when necessary.
Maintain a high level of professionalism and customer service etiquette in all interactions, documenting customer interactions, including the nature of inquiries, solutions provided, and any follow-up actions.
Meet or exceed performance targets, including response time, customer satisfaction scores, and chat volume goals, while staying updated on product knowledge and company policies to provide accurate and up-to-date information to customers.
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Chat Service Expert
1 week ago
Port Elizabeth, Eastern Cape, South Africa Top Vitae Full timeCustomer Service OpportunityAt Top Vitae, we are dedicated to providing exceptional customer service and support. We are currently looking for a skilled Chat Service Expert to join our team.Job Overview:This role involves engaging with customers through online chat and messaging platforms, resolving their inquiries and issues in a timely and professional...
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Technical Support Specialist
2 months ago
Port Elizabeth, Eastern Cape, South Africa Dimension Data Full timeJob SummaryThe Technical Support Specialist is a key role within the Service Desk Team at Dimension Data. This position is responsible for providing technical support to customers through various communication channels, including phone, email, and chat. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the...
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Technical Support Specialist L2
1 month ago
Port Elizabeth, Eastern Cape, South Africa Dimension Data Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist L2 to join our team at Dimension Data. This role will be responsible for providing technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing, and debugging complex electro/mechanical equipment, computer systems,...
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Customer Support Representative
1 week ago
Port Elizabeth, Eastern Cape, South Africa Top Vitae Full timeTop VitaeWe are currently seeking a highly skilled and motivated Customer Support Representative to join our team.Job Description:The ideal candidate will possess excellent communication skills, both written and verbal, with the ability to effectively resolve customer inquiries and issues in a timely manner.Key Responsibilities:Engage with customers through...
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Port Elizabeth, Eastern Cape, South Africa NTT Full timeAs a Cross Technology Managed Services Engineer at NTT DATA, you will have the opportunity to make an impact with a company that is pushing the boundaries of what is possible.About the RoleThe Managed Services Cross Technology Engineer (L1) is an entry-level engineering role responsible for providing a managed service to clients to ensure their IT...
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Virtual Assistant Specialist
1 week ago
Port Elizabeth, Eastern Cape, South Africa Top Vitae Full timeVirtual Assistant JobWe are seeking a highly skilled and experienced Virtual Assistant Specialist to join our team at Top Vitae.Job Description:The successful candidate will be responsible for providing exceptional customer service, resolving customer inquiries and issues in a timely and professional manner.Key Responsibilities:Engage with customers through...
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HR Support Specialist
4 weeks ago
Port Elizabeth, Eastern Cape, South Africa Performit Personnel Full timeJob OverviewWe are seeking a highly skilled HR Support Specialist to join our team at Performit Personnel in Port Elizabeth. As an HR Support Specialist, you will play a vital role in ensuring the smooth operation of our HR department.
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IT Infrastructure Support Specialist
4 weeks ago
Port Elizabeth, Eastern Cape, South Africa NTT DATA Full timeCompany Overview:NTT DATA is a leading global innovator of business and technology services, serving 75% of the Fortune Global 100. We are committed to helping clients innovate, optimize, and transform for long-term success.About the Role:This is an entry-level engineering role in our Managed Services team, providing support for clients' IT infrastructure...
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Field Support Specialist
4 days ago
Port Elizabeth, Eastern Cape, South Africa Vox Telecommunications Full timeVox Telecommunications is seeking an experienced Field Support Specialist to join our team. The successful candidate will be responsible for conducting detailed site surveys, installing and commissioning services, and attending to service requests in accordance with SLAs. As a Field Support Specialist, you will work closely with senior engineers and train...
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Cloud Support Specialist
2 months ago
Port Elizabeth, Eastern Cape, South Africa PerformIT Personnel Full timeJob Title:Cloud Support SpecialistJob Description:We are seeking a highly skilled Cloud Support Specialist to join our team at PerformIT Personnel. The ideal candidate will have a strong background in cloud computing and excellent problem-solving skills.Key Responsibilities:Provide technical assistance to organizations using cloud-based systemsDiagnose and...
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Administrative Support Specialist
4 weeks ago
Port Elizabeth, Eastern Cape, South Africa RMG Recruitment (Pty) Ltd Full timeJob OverviewWe are seeking an experienced Administrative Support Specialist to join our team at RMG Recruitment (Pty) Ltd.
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Administrative Support Specialist
1 month ago
Port Elizabeth, Eastern Cape, South Africa Performit Personnel Full time**Job Title:** Administrative Support SpecialistWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Performit Personnel.**About the Role:**This is an exciting opportunity to provide administrative support to senior account administrators, ensuring seamless day-to-day...
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Site Support Specialist
4 days ago
Port Elizabeth, Eastern Cape, South Africa Vox Telecommunications Full timeVox Telecommunications is seeking a skilled Site Support Specialist to join our team. As a Site Support Specialist, you will be responsible for conducting detailed pre-installation site surveys, installing services, and commissioning first-time installations. You will also perform post-installation quality checks and procedures, attend to service requests in...
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Administrative Support Specialist
1 month ago
Port Elizabeth, Eastern Cape, South Africa HR Genie Full timeJob OverviewThe Administrative Support Specialist will play a pivotal role in providing high-quality administrative support to the Department of History and Political Studies within the context of post-graduate studies.This position requires an individual who is highly organized, possesses strong computer skills, and excellent communication skills. The...
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Dynamic Export Documentation Specialist
3 weeks ago
Port Elizabeth, Eastern Cape, South Africa On Line Personnel Full timeThe role of an Export Documentation Specialist at On Line Personnel is a dynamic and challenging position that requires a high level of attention to detail and organizational skills.As an Export Documentation Specialist, you will be responsible for accurately processing and completing all export documentation in compliance with local and international...
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Network Support Specialist
2 months ago
Port Elizabeth, Eastern Cape, South Africa Dimension Data Full timeAbout the RoleWe are seeking a skilled Network Support Specialist to join our team at Dimension Data. As a Network Support Specialist, you will be responsible for providing technical support to our customers, maintaining and troubleshooting networks hosted on our equipment.Key ResponsibilitiesProvide technical support to customers, including troubleshooting...
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Cloud Support Specialist
4 days ago
Port Elizabeth, Eastern Cape, South Africa PerformIT Personnel Full timeAbout the RoleWe are seeking an experienced Cloud Support Specialist to join our team at PerformIT Personnel in Port Elizabeth. As a key member of our Network Operations Centre, you will be responsible for providing technical assistance to organizations utilizing cloud-based systems.
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IT Support Specialist
1 month ago
Port Elizabeth, Eastern Cape, South Africa Dimension Data Full timeAbout the RoleWe are seeking a highly skilled IT Support Specialist to join our Dimension Data team. As a Technical Service Desk Expert, you will be responsible for providing exceptional technical support to our clients.Job DescriptionThe successful candidate will be required to:Respond to in-bound customer inquiries regarding products, services, and order...
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IT Support Specialist
1 month ago
Port Elizabeth, Eastern Cape, South Africa IT Naledi Solutions Full timeJob DescriptionThe IT Support Specialist role at IT Naledi Solutions requires an individual with a strong background in technical support and field service engineering. As the primary point of contact for clients, you will be responsible for managing relationships, resolving technical issues, and ensuring seamless operations.Key Responsibilities:Manage...
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Customer Service Representative
2 months ago
Port Elizabeth, Eastern Cape, South Africa Top Vitae Recruitment Full timeJob SummaryAs a Customer Service Representative at Top Vitae Recruitment, you will play a critical role in ensuring our customers receive prompt and efficient assistance through online chat and messaging platforms. Your primary goal will be to provide excellent customer service and resolve customer inquiries and issues in real-time.Duties and...