Network Support Specialist

2 months ago


Port Elizabeth, Eastern Cape, South Africa Dimension Data Full time

About the Role

We are seeking a skilled Network Support Specialist to join our team at Dimension Data. As a Network Support Specialist, you will be responsible for providing technical support to our customers, maintaining and troubleshooting networks hosted on our equipment.

Key Responsibilities

  • Provide technical support to customers, including troubleshooting connectivity and network settings.
  • Maintain and troubleshoot networks to ensure optimal performance.
  • Assist clients with network-related issues and provide solutions.
  • Execute assigned job functions within established policies and procedures.
  • Provide technical support to customers and operators, including troubleshooting network issues.

Requirements

  • Diploma/degree in Computer Science or related field required (or demonstrated equivalent work experience).
  • CCNA (essential) and CCNP (advantageous) certifications highly desirable.
  • Experience with troubleshooting and providing support in network/data centre/systems/storage administration required.
  • Working knowledge of products within the supported technical domain and WAN connectivity required.

What We Offer

  • Medical Aid / Medical Insurance, Group Life Cover, Funeral Benefit, Minimum 18 days annual leave.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

About Dimension Data

At Dimension Data, we empower our people to deliver client-centric solutions. We believe in fostering a culture of innovation, collaboration, and mutual respect. Our diverse and inspiring team of experts is dedicated to delivering measurable and sustainable value at every turn.


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