Network Support Specialist
2 months ago
About the Role
We are seeking a skilled Network Support Specialist to join our team at Dimension Data. As a Network Support Specialist, you will be responsible for providing technical support to our customers, maintaining and troubleshooting networks hosted on our equipment.
Key Responsibilities
- Provide technical support to customers, including troubleshooting connectivity and network settings.
- Maintain and troubleshoot networks to ensure optimal performance.
- Assist clients with network-related issues and provide solutions.
- Execute assigned job functions within established policies and procedures.
- Provide technical support to customers and operators, including troubleshooting network issues.
Requirements
- Diploma/degree in Computer Science or related field required (or demonstrated equivalent work experience).
- CCNA (essential) and CCNP (advantageous) certifications highly desirable.
- Experience with troubleshooting and providing support in network/data centre/systems/storage administration required.
- Working knowledge of products within the supported technical domain and WAN connectivity required.
What We Offer
- Medical Aid / Medical Insurance, Group Life Cover, Funeral Benefit, Minimum 18 days annual leave.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
About Dimension Data
At Dimension Data, we empower our people to deliver client-centric solutions. We believe in fostering a culture of innovation, collaboration, and mutual respect. Our diverse and inspiring team of experts is dedicated to delivering measurable and sustainable value at every turn.
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