IT Support Specialist
24 hours ago
We are seeking a highly skilled IT Support Specialist to join our Dimension Data team. As a Technical Service Desk Expert, you will be responsible for providing exceptional technical support to our clients.
Job DescriptionThe successful candidate will be required to:
- Respond to in-bound customer inquiries regarding products, services, and order status via phone and email.
- Use scripted dialogue to resolve customer issues and escalate complex problems to product support teams.
- Log calls and update customer account records in our ITSM toolset.
To be considered for this role, you will need:
- A relevant tertiary qualification in Computer Science or a related field.
- The latest Microsoft MCSE certification is required; additional certifications such as MCSA, MCDST, N+, and CCNA are preferred.
- ITIL v3 certification is an advantage.
- At least 2-3 years' industry experience in a Service Desk/Call Centre environment and/or a proven technical background in IT Operations in large-scale, complex IT environments.
- Prior experience in ITSM toolsets (e.g., BMC Remedy, ServiceNow) is essential.
In addition to a competitive salary of $60,000 - $80,000 per annum, we offer:
- A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
- Ongoing training and professional development opportunities.
- A dynamic and supportive work environment.
We are a leading IT solutions and services company with a global presence. Our mission is to help our clients achieve their business objectives through innovative technology solutions.
-
IT Support Specialist
5 hours ago
Port Elizabeth, Eastern Cape, South Africa IT Naledi Solutions Full timeJob DescriptionThe IT Support Specialist role at IT Naledi Solutions requires an individual with a strong background in technical support and field service engineering. As the primary point of contact for clients, you will be responsible for managing relationships, resolving technical issues, and ensuring seamless operations.Key Responsibilities:Manage...
-
IT Support Specialist
2 weeks ago
Port Elizabeth, Eastern Cape, South Africa IT Naledi Solutions Full timeJob Summary: We are seeking a highly skilled and motivated IT Field Technician to join our team at IT Naledi Solutions. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Manage the business relationship with clients to ensure mutual trust...
-
Support Specialist
4 weeks ago
Port Elizabeth, Eastern Cape, South Africa beBee Professionals Full timeSupport SpecialistbeBee Professionals is seeking a highly skilled Support Specialist to join our team in Port Elizabeth. The successful candidate will be responsible for providing exceptional customer service and support, responding to customer inquiries, and resolving customer complaints.The ideal candidate will possess excellent communication and...
-
IT Support Specialist
2 weeks ago
Port Elizabeth, Eastern Cape, South Africa Performit Personnel Full timePerformit Personnel is seeking a skilled IT Support Specialist to assist with various technical tasks.Key qualifications for this role include:Essential Requirements:IT Qualification is a must.At least 1 to 2 years' experience as an IT Technician.Valid Driver's License is essential.This position is a great opportunity for the right candidate to grow their...
-
IT Support Specialist
3 weeks ago
Port Elizabeth, Eastern Cape, South Africa Performit Personnel Full timeWe are seeking an IT Support Specialist to provide technical assistance for our clients.Key Responsibilities:• IT Qualification is essential.• At least 1 to 2 years' experience as an IT Technician.• Valid Driver's License is essential.
-
IT Support Specialist
4 weeks ago
Port Elizabeth, Eastern Cape, South Africa beBee Professionals Full timeBeBee Professionals is seeking an experienced IT Support Specialist to provide technical assistance and support related to computer systems, hardware, or software. The successful candidate will be responsible for responding to queries, running diagnostic programs, isolating problems, and determining and implementing solutions. Key qualifications include a...
-
IT Support Specialist
4 weeks ago
Port Elizabeth, Eastern Cape, South Africa beBee Professionals Full timeWe are seeking a skilled IT Support Specialist to join our team at beBee Professionals in Port Elizabeth. The successful candidate will be responsible for providing technical assistance and support related to computer systems, hardware, or software. They will respond to queries, run diagnostic programs, isolate problems, and determine and implement...
-
IT Support Specialist
4 weeks ago
Port Elizabeth, Eastern Cape, South Africa beBee Professionals Full timeJob DescriptionBeBee Professionals is seeking an experienced IT Support Virtual Specialist to provide technical support to our customers, troubleshoot and resolve technical issues, and offer technical advice and guidance.The ideal candidate should have:A degree in Computer Science or a related fieldAt least 3 years of experience in a similar roleExcellent...
-
IT Support Specialist
5 hours ago
Port Elizabeth, Eastern Cape, South Africa beBee Professionals Full timeWe are seeking a skilled IT Support Specialist to be part of our team in Port Elizabeth. The ideal candidate will provide technical support to customers, troubleshoot and resolve technical issues, and offer guidance on technical matters.The successful candidate should have a degree in Computer Science or a related field, and at least two years of experience...
-
Cloud Support Specialist
4 weeks ago
Port Elizabeth, Eastern Cape, South Africa PerformIT Personnel Full timeJob Title: Cloud Support SpecialistJob Summary:We are seeking a skilled Cloud Support Specialist to join our team at PerformIT Personnel. The ideal candidate will have a strong background in cloud support and be able to provide technical assistance to organizations using cloud-based systems.Key Responsibilities: Provide technical support for cloud-based...
-
Administrative Support Specialist
4 weeks ago
Port Elizabeth, Eastern Cape, South Africa Feedem Recruitment Full timeWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Feedem Recruitment. The successful candidate will be responsible for providing administrative support to our regional office in Gqeberha and East London.As a key member of our team, the Administrative Support Specialist will be responsible for managing...
-
Cloud Support Specialist
2 weeks ago
Port Elizabeth, Eastern Cape, South Africa PerformIT Personnel Full timeJob Title:Cloud Support SpecialistJob Description:We are seeking a highly skilled Cloud Support Specialist to join our team at PerformIT Personnel. The ideal candidate will have a strong background in cloud computing and excellent problem-solving skills.Key Responsibilities:Provide technical assistance to organizations using cloud-based systemsDiagnose and...
-
Administrative Support Specialist
1 week ago
Port Elizabeth, Eastern Cape, South Africa Feedem Recruitment Full timeFeedem RecruitmentWe are recruiting for an Administrative Support Specialist to oversee administrative operations for the Gqeberha and East London region.
-
IT Support Specialist
2 weeks ago
Port Elizabeth, Eastern Cape, South Africa Ingenious personnel Full timeJob SummaryIngenious personnel is seeking a skilled IT Support Specialist to join our team. The successful candidate will be responsible for providing IT support in Port Elizabeth and surrounding areas, assisting with hardware and software issues.Key ResponsibilitiesProvide on-site or remote troubleshooting assistanceSet up hardware systems and install...
-
Administrative Support Specialist
2 weeks ago
Port Elizabeth, Eastern Cape, South Africa JDJ Diagnostics Full timeAdministrative Support SpecialistWe are seeking an organized and detail-oriented Administrative Support Specialist to join our team at JDJ Diagnostics. The successful candidate will be responsible for ensuring the smooth operation of our laboratory by handling administrative tasks, maintaining records, and providing exceptional customer service.Key...
-
Administrative Support Specialist
3 days ago
Port Elizabeth, Eastern Cape, South Africa HR Genie Full timeJob OverviewThe Administrative Support Specialist will play a pivotal role in providing high-quality administrative support to the Department of History and Political Studies within the context of post-graduate studies.This position requires an individual who is highly organized, possesses strong computer skills, and excellent communication skills. The...
-
Cloud Support Specialist
4 weeks ago
Port Elizabeth, Eastern Cape, South Africa Performit Personnel Full timeJob Title: Cloud Support SpecialistWe are seeking a skilled Cloud Support Specialist to join our team at Performit Personnel.Key Responsibilities:Provide technical assistance to organizations using cloud-based systems to manage their data and applications.Diagnose and troubleshoot problems related to cloud-based solutions, providing technical assistance to...
-
Network Support Specialist
3 weeks ago
Port Elizabeth, Eastern Cape, South Africa Dimension Data Full timeAbout the RoleWe are seeking a skilled Network Support Specialist to join our team at Dimension Data. As a Network Support Specialist, you will be responsible for providing technical support to our customers, maintaining and troubleshooting networks hosted on our equipment.Key ResponsibilitiesProvide technical support to customers, including troubleshooting...
-
IT Support Specialist
3 weeks ago
Port Elizabeth, Eastern Cape, South Africa Ingenious personnel Full timeJob Title: IT Support SpecialistThe successful candidate will be responsible for providing IT support services in Port Elizabeth and surrounding areas. The role includes troubleshooting hardware and software issues, both on-site and remotely. Key qualifications include a Grade 12 certificate, an IT Diploma or Degree (preferably), and relevant IT Systems...
-
Technical Support Specialist
4 weeks ago
Port Elizabeth, Eastern Cape, South Africa Dimension Data Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Dimension Data. As a Technical Support Specialist, you will be responsible for providing technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing, and debugging complex electro/mechanical...