Contact Centre Dialler Expert

Callforce Direct is an award-winning BPO service provider of innovative customised contact centre solutions. We are seeking a motivated and dedicated Dialler Operations Specialist to contribute to our team in Johannesburg.Key Responsibilities:Maximise campaign performance by effectively managing and maintaining the dialler.Collaborate with the operations...

CallForce is an award- winning BPO service provider of innovative customised contact centre solutions from South African to the global market. We are seeking a motivated and dedicated Junior Dialler Administrator to join our team in Johannesburg. Key Responsibilities:Manage and maintain the dialler to maximize campaign performance.Collaborate and report to...

CallForce is an award- winning BPO service provider of innovative customised contact centre solutions from South African to the global market. We are seeking a motivated and dedicated Junior Dialler Administrator to join our team in Johannesburg. Key Responsibilities:Manage and maintain the dialler to maximize campaign performance.Collaborate and report to...

Callforce Direct is seeking a skilled Dialler Operations Specialist to manage and maintain our dialler system, ensuring optimal campaign execution and maximizing campaign performance.Key Responsibilities:Manage and maintain the dialler to achieve campaign objectives.Collaborate with the operations team to ensure seamless campaign execution.Monitor dialler...

We are seeking a motivated and dedicated Dialler Administrator to join our team at Callforce Direct. The ideal candidate will have previous experience working in a contact centre environment and a proven track record of managing and maintaining diallers to maximise campaign performance.Key Responsibilities:Manage and maintain the dialler to ensure optimal...

Grade 12 with a Bachelor's in Business Management7 years' experience managing a contact / call centreExperience in the Travel and or Tourism industry advantageousExperience in managing and working with budgets.Experience in starting up new call centers (International Campaigns) Ability to manage multiple call centre campaigns (all International)Strong staff...

MatricDiploma in Business Management or equivalent2-4 years' experience in a Call Centre environment in a position of assisting call centre agentsEnsure quality assurance standards are maintained by all agentsExperience in implementing and monitoring corrective quality assurance actionsAssist Training Officer and Contact Centre Manager with identifying...

CHART A COURSE FOR CUSTOMER SERVICE EXCELLENCE!Are you ready to lead a dynamic team in the exciting world of luxury cruise experiences?Do you have a passion for creating unforgettable customer journeys and elevating service standards?A leading global luxury cruise line is looking for an innovative Experience Centre Expert to drive our customer service...

CHART A COURSE FOR CUSTOMER SERVICE EXCELLENCE!Are you ready to lead a dynamic team in the exciting world of luxury cruise experiences?Do you have a passion for creating unforgettable customer journeys and elevating service standards?A leading global luxury cruise line is looking for an innovative Experience Centre Expert to drive our customer service...

**KEY RESPONSIBILITIES** The role of a Call Centre Agent includes but is not limited to the following responsibilities: - Providing world-class service to all of our players - Strive for ‘first-contact-resolution’ on all customer queries - Ensuring that all communication and volume received during their respective shift is dealt with in the required...

**Job ID**: 67296**Date Posted**: Posted 17 hours ago**Location**: Sandton**Job Title**: CONTACT CENTRE MANAGER (DEPOSITS & PAYMENTS) - SANDTON - GAUTENG **Job Function**: Responsible for the Deposits & Withdrawals departments and management of the functions therein. - Recruitment and disciplinary of Team Members - Oversight of Team rostering. - Monitoring...

**Looking for a job to challenge your excellent customer service skills? Look no further.....**: We are on the lookout for vibrant, energetic, and driven individuals to join our contact centre team of customer service experts for our international client! Our team of expert trainers look forward to teaching you all that you need to know before you hit the...

**Job ID**: 67298**Date Posted**: Posted 17 hours ago**Location**: Sandton**Job Title**: CONTACT CENTRE MANAGER (DIGITAL x2) - SANDTON - GAUTENG **Job Function**: Responsible for the management and daily reporting of the iBranch Contact Centre - Digital. Responsible for systems and process management, operations management, cost management, resource...

**Job ID**: 67297**Date Posted**: Posted 17 hours ago**Location**: Sandton**Job Title**: CONTACT CENTRE MANAGER (VOICE x2) - SANDTON - GAUTENG **Job Function**: Responsible for the management and daily reporting of the iBranch Contact Centre - Voice. Responsible for systems and process management, operations management, cost management, resource management,...

Looking for a Call Centre Manager with a minimim of 2-3 years management experience. Minimum requirements 3 years Contact centre experience Must have dealt with International Clients (UK, Europe, Australia or USA) Post matric qualification would be advantageous **Salary**: R30,000.00 - R55,000.00 per month Application Question(s): - Have you worked in...

Data Centre Technician Role OverviewThe Data Centre Technician is a critical member of our team at Dimension Data, responsible for maintaining the highest standards of data centre facilities and ensuring seamless service offerings. This role involves providing expert data centre support to clients, encompassing provisioning, asset management, monitoring,...

Job Description: Quality AnalystTelebest is seeking a highly motivated Quality Analyst to ensure excellence in our 24-hour contact centre environment. As a Quality Analyst, you will be responsible for maintaining quality assurance standards, implementing corrective quality assurance actions, and assisting with agent training.Key Responsibilities:Quality...

**Job Functions**: - Answer incoming calls courteously within SLA - Manage all cases professionally and efficiently within the correct time frames - Provide personalised customer service by responding to the needs of the client - Ensure that all calls are captured on the relevant system (Dreamtec) - Clear knowledge and understanding of our corporate...

Are you a skilled professional looking to take your Data Centre career to the next level? We're seeking a highly motivated and experienced Data Centre Operations specialist to join our Dimension Data team.Job SummaryThe successful candidate will be responsible for managing the day-to-day operations of our Data Centre facilities, ensuring seamless...

One of our Prestigious International Client is seeking your expertise in customer service!!! - 1-2 years contact centre experience preferable within banking or financial industry. - Valid Matric/NQF equivalent qualification. - Resides at Alexandra **ONLY**. - Must be criminal and fraud clear. - Must be computer literate. - Ability to work night shifts...