Experience Centre Expert

CHART A COURSE FOR CUSTOMER SERVICE EXCELLENCE!Are you ready to lead a dynamic team in the exciting world of luxury cruise experiences?Do you have a passion for creating unforgettable customer journeys and elevating service standards?A leading global luxury cruise line is looking for an innovative Experience Centre Expert to drive our customer service...

CHART A COURSE FOR CUSTOMER SERVICE EXCELLENCE! Are you ready to lead a dynamic team in the exciting world of luxury cruise experiences? Do you have a passion for creating unforgettable customer journeys and elevating service standards? A leading global luxury cruise line is looking for an innovative Experience Centre Expert to drive our customer service...

Chart a Course for Customer Service Excellence with Telebest!Telebest, a leading global luxury cruise line, is seeking an innovative Experience Centre Expert to drive our customer service operations in South Africa. As a key member of our team, you will be responsible for spearheading strategic planning and execution of call centre operations, cultivating a...

**Looking for a job to challenge your excellent customer service skills? Look no further.....**: We are on the lookout for vibrant, energetic, and driven individuals to join our contact centre team of customer service experts for our international client! Our team of expert trainers look forward to teaching you all that you need to know before you hit the...

{"title": "Process Expert", "content": "Job SummaryABC Worldwide is seeking a highly skilled Process Expert to join our team. As a Process Expert, you will be responsible for providing subject matter expertise for complex issues, building training curriculum & Work Instructions, and identifying opportunities for continuous process improvement.Key...

FunctieomschrijvingDo you want greater control over your own career? We believe this Data Centre Operations role was created for you! Please read through and apply!Data Centre Operations (DCO) person: Data Centre - manages the operational day to day tasks onsite and assists the Site Manager/ Senior Operations Manager in operational tasks such as budgeting,...

**Main purpose / objective of the position**: To manage a centre by optimising all trading opportunities, including lease agreements, and ensuring that the portfolio financial performance remains sound. Optimizing the building's income stream by establishing and maintaining mutually beneficial relationships with tenants, manage and control personnel, service...

**Main Job Function**: In this role, you will be responsible for overseeing the day-to-day operations of our Call Centre, ensuring efficient and effective customer service delivery. If you are a results-oriented leader with a passion for excellence, this is an exciting opportunity to make a significant impact. **Minimum requirements**: - Demonstrated...

Looking for a Call Centre Manager with a minimim of 2-3 years management experience. Minimum requirements 3 years Contact centre experience Must have dealt with International Clients (UK, Europe, Australia or USA) Post matric qualification would be advantageous **Salary**: R30,000.00 - R55,000.00 per month Application Question(s): - Have you worked in...

Data Centre Operations RoleWe are seeking a highly skilled Data Centre Operations professional to join our team at Dimension Data. As a Data Centre Operations Specialist, you will be responsible for managing the day-to-day operations of our data centres, ensuring the smooth delivery of services to our clients.Key ResponsibilitiesManage and monitor the...

About the RoleWe are seeking a highly skilled Data Centre Operations Specialist to join our team at Dimension Data. As a Data Centre Operations Specialist, you will be responsible for managing the day-to-day operations of our data centres, ensuring the smooth delivery of services to our clients.Key ResponsibilitiesConduct daily inspections of all data centre...

**Desired Experience & Qualification** - Call Centre experience within the mobile telecommunication industry - Aftersales Call Centre experience will be preferred - Ability to handle customer escalations autonomously - Customer care orientated - Must be proficient in English, Afrikaans & Zulu (Speak, read and write) - Able to type 37 or more words per...

**Job Functions**: - Answer incoming calls courteously within SLA - Manage all cases professionally and efficiently within the correct time frames - Provide personalised customer service by responding to the needs of the client - Ensure that all calls are captured on the relevant system (Dreamtec) - Clear knowledge and understanding of our corporate...

MatricDiploma in Business Management or equivalent2-4 years' experience in a Call Centre environment in a position of assisting call centre agentsEnsure quality assurance standards are maintained by all agentsExperience in implementing and monitoring corrective quality assurance actionsAssist Training Officer and Contact Centre Manager with identifying...

Looking for a job to challenge your excellent customer service skills? Look no further.. Calling all Customer Service Agents for an International Company which is in Hospitality Industry We are on the lookout for vibrant, energetic, and driven individuals to join our contact centre team of customer service experts for our international client! Our team of...

**Direct Reporting Line**: Head: Student Experience **Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher education...

We are looking for seasoned Team Leaders to join our dynamic team in our Omni Channel Call Centre **Role Purpose** To manage and direct call centre agents in achieving their required daily, weekly and monthly performance targets. To take accountability for Call Centre Agents through daily monitoring, compilation of reports and...

Grade 12 with a Bachelor's in Business Management7 years' experience managing a contact / call centreExperience in the Travel and or Tourism industry advantageousExperience in managing and working with budgets.Experience in starting up new call centers (International Campaigns) Ability to manage multiple call centre campaigns (all International)Strong staff...

Grade 12 with a Bachelor's in Business Management7 years' experience managing a contact / call centreExperience in the Travel and or Tourism industry advantageousExperience in managing and working with budgets.Experience in starting up new call centers (International Campaigns) Ability to manage multiple call centre campaigns (all International)Strong staff...

Job Description**Job Title:** Data Centre Technician**Job Summary:** We are seeking a highly skilled Data Centre Technician to join our team at Dimension Data. The successful candidate will be responsible for the maintenance and operation of our data centre facilities.Key Responsibilities:Perform routine maintenance tasks to ensure the smooth operation of...