Campaign Optimisation Analyst
4 days ago
We are seeking a highly analytical Campaign Optimisation Analyst to join our team at Callforce Direct in Johannesburg.
This role will involve managing and maintaining the dialler to maximize campaign performance.
An estimated annual salary of R320 000 - R400 000 is offered for this position.
Key Responsibilities:
- Campaign Planning:
- Collaborate with the operations manager to ensure optimal campaign execution.
- Dialler Performance Monitoring:
- Monitor dialler performance and adopt real-time adjustments to achieve campaign objectives.
- Report Generation:
- Generate daily, weekly, and monthly reports using Dialler specific Data.
Qualifications and Requirements:
A minimum of 1+ year experience working in a contact centre environment is required.
Knowledge of IT/Dialer systems is essential.
Strong analytical skills and ability to read data are crucial.
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