Inbound Call Specialist

Job SummaryWe are seeking an experienced Inbound Call Centre Specialist to join our team at Surgo HR & Training. As a key member of our team, you will be responsible for providing exceptional customer service to clients via an inbound line. Your primary objective will be to identify and understand customer needs, delivering exceptional service to increase...

Collinson employs over 1,100 talented individuals in over 20 locations worldwide. We're committed to providing an exceptional experience for our clients and their customers.The Job Description:This role involves taking inbound calls in a professional manner, handling and overcoming objections effectively, adhering to targets, and managing both internal and...

Our client is seeking a results-driven Outbound/Inbound Call Centre Manager for an innovative, contemporary, and dynamic real estate brokerage in Cape Town. In this role, you will oversee daily call centre operations, drive performance through strategic initiatives, and ensure a seamless customer experience across both inbound and outbound channels, while...

Our client is seeking a results-driven Outbound/Inbound Call Centre Manager for an innovative, contemporary, and dynamic real estate brokerage in Cape Town. In this role, you will oversee daily call centre operations, drive performance through strategic initiatives, and ensure a seamless customer experience across both inbound and outbound channels, while...

A vacancy exists for a talented Zulu Speaking Customer Service Advisor to join our team in Century City. We are looking for someone who can deliver exceptional customer service, resolve complex issues, and maintain high productivity levels.About the Job:Provide world-class customer service, ensuring customer satisfaction and loyalty.Effectively manage...

Job Summary:We are seeking a highly skilled Afrikaans Speaking Customer Service Advisor to join our team at Surgo (Pty) Ltd. In this role, you will play a vital part in ensuring exceptional customer experiences while driving business growth.The ideal candidate will have a solid foundation in customer service, administration, and communication. A minimum of...

Inbound Tour Operator SpecialistSATSA is seeking a highly skilled Inbound Tour Operator Specialist to join our team. The ideal candidate will have a minimum of 5 years' experience in inbound tour consulting, with a focus on FITs, Groups, or Series.The successful candidate will possess excellent product and destination knowledge of Southern Africa, as well as...

Job RequirementsWe are looking for a highly motivated and experienced Customer Care Specialist to join our team. As a Customer Care Specialist, you will be responsible for providing exceptional customer service to our clients.Key requirements for this role include a Matric qualification, minimum 2 years proven client service/call center experience,...

About the JobSurgo HR & Training seeks an experienced Sotho Speaking Customer Service Advisor to work in Century City. The successful candidate will provide top-notch customer support and respond promptly to general inquiries.The ideal candidate should have:At least 12 months of uninterrupted inbound call center experienceFamiliarity with healthcare,...

About the RoleThis position requires a highly motivated and organized individual to handle international inbound tour operator enquiries. The successful candidate will have excellent communication skills, both written and verbal.Key ResponsibilitiesDesign and create itineraries for ADHOC tailormade enquiriesProvide specialist advice on destinations to...

As a Venda Speaking Customer Service Advisor in Century City, you will play a critical role in delivering exceptional customer service and driving business growth.You will be responsible for communicating effectively with clients via an inbound line, responding to general contract and transactional inquiries, and resolving customer issues using the in-house...

**Job Summary:**We are looking for a highly skilled and experienced Senior Travel Designer to join our team at Phoenix Recruitment. The ideal candidate will have a proven track record of success in the inbound travel industry and possess excellent communication and interpersonal skills.Main Responsibilities:Develop and implement strategies to grow sales and...

What You'll Be DoingAs a Telesales Advisor, you will be working closely with customers to understand their needs and provide them with solutions that meet those needs. This may involve taking inbound calls, making outbound calls, and communicating with customers via email and other digital channels.You will be required to work in a fast-paced call center...

Role Overview:The successful candidate will be responsible for coordinating inbound groups and incentive travel, ensuring seamless logistics and exceptional customer experiences. This role involves managing customized travel packages, developing travel itineraries, and collaborating with internal teams to deliver prompt and accurate...

Our client in the Property Sector is currently looking for a Call Center Manager to join their finance team as soon as possible in Observatory.Company Overview:They are an innovative, contemporary, and dynamic Real Estate Brokerage located in Cape Town. With a yearly turnover exceeding R2 Billion, they aim to be the forefront brokerage brand globally, driven...

Job SummaryThis role involves working as a Tsonga Speaking Customer Service Advisor in a fast-paced call centre environment. The ideal candidate will be self-motivated, able to work independently, and have excellent communication skills.Key responsibilities include providing exceptional customer service, answering calls, responding to customer requests, and...

We are seeking a skilled Risk Management Specialist to join our team at TalenCo Recruitment Specialists.As a Junior Risk Analyst, you will be responsible for ensuring that all inbound and outbound Fraud cases (calls and emails) are actioned in order to provide assistance/feedback to customers.You will analyse alerts flagged on the fraud monitoring systems...

Job DescriptionAs a Call Centre Specialist, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner. This involves working closely with internal stakeholders to gather information, provide solutions, and ensure first contact resolution.Key Skills and Qualifications:A minimum of 12 months international...

The Nimble Group is committed to delivering exceptional service to our clients. We are seeking highly motivated Call Centre Consultants to join our team in Cape Town.About the RoleAs a Call Centre Consultant, you will be the first point of contact for customers, handling calls, emails, and messages with confidence and professionalism. Your goal will be to...

Job OverviewTalenCo Recruitment Specialists is seeking a Risk Management Specialist to join our team in Cape Town.The successful candidate will have a strong background in fraud risk management and be able to work in a fast-paced environment.Responsibilities include:Actioning all cases in the Case Management System.Actioning alerts triggered on the fraud...