Inbound Call Agent

Job SummaryWe are seeking an experienced Inbound Call Centre Specialist to join our team at Surgo HR & Training. As a key member of our team, you will be responsible for providing exceptional customer service to clients via an inbound line. Your primary objective will be to identify and understand customer needs, delivering exceptional service to increase...

Our client is seeking a results-driven Outbound/Inbound Call Centre Manager for an innovative, contemporary, and dynamic real estate brokerage in Cape Town. In this role, you will oversee daily call centre operations, drive performance through strategic initiatives, and ensure a seamless customer experience across both inbound and outbound channels, while...

Our client is seeking a results-driven Outbound/Inbound Call Centre Manager for an innovative, contemporary, and dynamic real estate brokerage in Cape Town. In this role, you will oversee daily call centre operations, drive performance through strategic initiatives, and ensure a seamless customer experience across both inbound and outbound channels, while...

Call Center Agent at Imperial Logistics in Cape TownThe Call Center Agent plays a vital role in enhancing customer satisfaction through effective communication and problem-solving. This position involves:Responding to customer inquiries via phone, email, or chat.Providing information about products and services.Resolving customer issues in a timely and...

Contact Centre Job DescriptionWe're seeking a highly motivated Inbound Call Specialist to join our team at Callforce. As a Customer Service Consultant, you'll be responsible for delivering exceptional customer care and client resolution through non-face-to-face communication channels.Your key responsibilities will include:Servicing key stakeholders via phone...

The individual will be part of a team of Call Centre Agents that offer insurance products to customers. Candidates eligible for this vacancy should satisfy the relevant 'fit and proper' requirements of the applicable Acts and the FSCA requirements (a condition of employment). The appointed candidate will be registered with the FSCA. The objective is to...

A vacancy exists for a talented Zulu Speaking Customer Service Advisor to join our team in Century City. We are looking for someone who can deliver exceptional customer service, resolve complex issues, and maintain high productivity levels.About the Job:Provide world-class customer service, ensuring customer satisfaction and loyalty.Effectively manage...

Job Summary:We are seeking a highly skilled Afrikaans Speaking Customer Service Advisor to join our team at Surgo (Pty) Ltd. In this role, you will play a vital part in ensuring exceptional customer experiences while driving business growth.The ideal candidate will have a solid foundation in customer service, administration, and communication. A minimum of...

Job Description:Are you an experienced Call Centre Agent looking for your next opportunity? We have an exciting role available that might be perfect for youRequirements:Proven track record in Call Centre operationsFMCG experience is an advantageExcellent communication skills with the ability to converse in English with foreign nationals and business...

URGENT: Contact Centre Agents (Temp) in BelvilleOur client in the insurance industry is looking at recruiting Contact Centre Agents on a Relief Worker (Temp) bases for a period of 2 to 3 weeks for a project.Please see the minimum requirements for this role:Grade 12 / MatricAt least 1 to 2 years call centre experienceMust be unemployedMust be used to working...

**Job Summary:**We are looking for a highly skilled and experienced Senior Travel Designer to join our team at Phoenix Recruitment. The ideal candidate will have a proven track record of success in the inbound travel industry and possess excellent communication and interpersonal skills.Main Responsibilities:Develop and implement strategies to grow sales and...

The Nimble Group is committed to delivering exceptional service to our clients. We are seeking highly motivated Call Centre Consultants to join our team in Cape Town.About the RoleAs a Call Centre Consultant, you will be the first point of contact for customers, handling calls, emails, and messages with confidence and professionalism. Your goal will be to...

About the PositionWe are seeking a highly skilled Multilingual Support Agent to join our team at Surgo HR & Training. As a key member of our team, you will be responsible for providing exceptional customer service to clients via an inbound line. Your primary objective will be to identify and understand customer needs, delivering exceptional service to...

The primary function of the Senior Agent: Inside Sales is to proactively engage with potential customers telephonically and promote products and/or services offered by the Company with the aim of generating sales and increasing revenue.These agents work in a contact centre environment and are responsible for making outbound sales calls to prospects or...

About the RoleThis position requires a highly motivated and organized individual to handle international inbound tour operator enquiries. The successful candidate will have excellent communication skills, both written and verbal.Key ResponsibilitiesDesign and create itineraries for ADHOC tailormade enquiriesProvide specialist advice on destinations to...

Call Centre ManagerLocation: Cape Town CBD Salary: R30 0000 R60 000 p.m. We are a leading debt collecting company in the financial services sector based in Cape Town. We are seeking an experienced Call Centre Manager to oversee our inbound and outbound teams, ensuring efficient operations, exceptional customer service and achievement of business...

Job Description:The individual will be a Call Centre Agent, part of a team of Call Centre Agents that:Sell insurance products telephonically to potential policyholders by reading from an approved script,Utilise a call center dialer to manage lead follow-upStrive to achieve insurance policy sales and campaign targetsAssist policyholders with policy...

**Job Overview:**We are currently seeking a motivated and experienced Senior Travel Designer to join our team at Phoenix Recruitment. This role is perfect for someone who has a passion for the travel industry and wants to take their career to the next level.Main Responsibilities:Develop and maintain strong relationships with Sales Agents.Create and present...

We are committed to delivering exceptional service to our clients at the Nimble Group. Our team is passionate about helping others and striving for excellence in everything we do.About the JobThis is an exciting opportunity for a Debt Recovery Agent to join our team in Cape Town. As a Debt Recovery Agent, you will be responsible for resolving customer...

Inbound Tour Operator SpecialistSATSA is seeking a highly skilled Inbound Tour Operator Specialist to join our team. The ideal candidate will have a minimum of 5 years' experience in inbound tour consulting, with a focus on FITs, Groups, or Series.The successful candidate will possess excellent product and destination knowledge of Southern Africa, as well as...