Employee Relations Strategist

2 days ago


Johannesburg, Gauteng, South Africa TalentCru Full time

TalentCru, a global workplace solutions company, is seeking a customer-oriented Regional Manager: Employee Relations to lead our Western Cape Region.

This role ensures compliance with labour legislation and implements interventions to mitigate risks for the company and its clients through managing internal dispute resolution, advising on labour-related issues, handling external disputes at CCMA/Bargaining Council, providing strategic consulting services, and leading a team to achieve business and departmental objectives.

  • Minimum 5 years' experience in labour relations, with extensive exposure to labour litigation (CCMA, Bargaining Councils, Labour Court, etc), internal dispute resolution, stakeholder engagement (clients, unions, etc)
  • Training experience would be advantageous
  • Minimum 3-year managerial/supervisory experience
  • TES and related staffing industry exposure advantageous
  • Solid reporting and administration skills
  • Microsoft office - Excellent Excel, Outlook, PowerPoint, Word skills. SharePoint added advantage
  • Tertiary qualification in Labour Relations/Labour Law/Bachelor's Degree in Labour Relations/Labour Law
  • Admitted attorney would be an added advantage
  • Subject matter expertise in employee relations and industrial relations.
  • Strong negotiation and communication skills.
  • Strong client engagement skills
  • Strong litigation skills
  • Conflict Resolution
  • Planning and Organising
  • Reasoning (analysis)
  • Managerial/Supervisory Skills
  • Collaborate with different business areas to provide stakeholders (ie operations staff, line managers, HR practitioners, clients) with knowledge and awareness of relevant laws, associated regulations as well as requirements.
  • Identify, diagnose and recommend improvements, risk mitigation and provide specialist advice and support; ensuring that solutions are appropriate and effective.
  • Drive the provision of quality service by Labour Relations Service Centre team to operating entities, operations representatives and relevant management structures and external clients
  • Represent area of responsibility at relevant dispute tribunals (CCMA, Bargaining Council and Labour Court where applicable) to effectively resolve disputes.
  • Facilitate employer-employee engagements, including meetings or consultations with trade unions.
  • Develop and implement comprehensive employee relations strategies, policies, and procedures for regions of responsibility aligned with organisational goals and legal requirements.
  • Influence line managers, operational staff and Human Resource Practitioners to enhance their understanding of employee relations and labour law
  • Provide support to management in resolving employee disputes, including union consultations, collective bargaining, strikes, matters of mutual interest, wage negotiations, section 189 retrenchment proceedings, section 197 transfers, separation agreements, grievances, misconduct investigations, etc and act as a mediator to harmonise working relations.
  • Advise internal and external stakeholders on adherence to the application of labour legislation, conditions of employment and other related industrial matters and highlight potential risks.
  • Ensure accurate client and business unit-specific reporting and trends analysis for all ER activities for area of responsibility, including direct report's areas of responsibility.
  • Monitor and ensure that any legal documents received or served on regional offices and Adcorp entities are duly submitted to administration team to be processed accordingly.
  • Utilise, maintain and drive compliance with company ER System
  • Attend to all legal proceedings (i.e. condonation applications, In Limine, objection to Con/Arb, rescission applications, joinder applications, etc) where required
  • Ensure all settlements and awards are processed.
  • Obtain mandate from regional management (OE and ME) on strategy in conjunction with clients, or should settlement be envisioned.
  • Follow up on any Arbitration awards or Rulings.
  • Provide strategic consulting for internal and external clients to mitigate risk in operations
  • Attend client meetings with regional management
  • Provide training interventions and workshops with operational entities within allocated region on problem areas identified, CCMA matters wins and losses and improvements, LRSC SOPs and expectations and external client labour relations compliance requirements.
  • Stay abreast of and share relevant case law or news articles in relation to labour relations within South African legislation, market changes, union activities, trends, and attendance of seminars and reporting thereof to regional management, clients and LRSC team for awareness.

This role offers a competitive salary range of ZAR 550,000 - 700,000 per annum, depending on experience, plus benefits.

Key Responsibilities:
  • Manage and develop a team of labour relations professionals to deliver high-quality services to clients and stakeholders.
  • Develop and implement comprehensive employee relations strategies, policies, and procedures for regions of responsibility aligned with organisational goals and legal requirements.
  • Provide support to management in resolving employee disputes, including union consultations, collective bargaining, strikes, matters of mutual interest, wage negotiations, section 189 retrenchment proceedings, section 197 transfers, separation agreements, grievances, misconduct investigations, etc and act as a mediator to harmonise working relations.
  • Advise internal and external stakeholders on adherence to the application of labour legislation, conditions of employment and other related industrial matters and highlight potential risks.
  • Ensure accurate client and business unit-specific reporting and trends analysis for all ER activities for area of responsibility, including direct report's areas of responsibility.
  • Monitor and ensure that any legal documents received or served on regional offices and Adcorp entities are duly submitted to administration team to be processed accordingly.

The ideal candidate will have a strong background in labour relations, excellent negotiation and communication skills, and the ability to work effectively in a fast-paced environment.

If you are a results-driven professional with a passion for labour relations, we encourage you to apply for this exciting opportunity.



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