Public Service Officer

6 days ago


Durban, KwaZulu-Natal, South Africa eThekwini Municipality Full time

**Job Description**

The eThekwini Municipality is seeking a dedicated and results-driven individual to fill the position of Public Service Officer. As a key member of our team, you will be responsible for delivering high-quality services to the public, maintaining accurate records, and contributing to the overall efficiency of our operations.

Responsibilities
  1. Customer Service: Provide exceptional customer service to the public, responding to queries, and resolving issues in a professional and courteous manner.
  2. Record Keeping: Maintain accurate and up-to-date records of transactions, interactions, and other relevant information.
  3. Operational Support: Assist in the maintenance of a clean and safe working environment, report any hazards or incidents to the supervisor, and participate in quality control measures.
  4. Vehicle Operations: Safely operate allocated vehicles, ensuring that materials are properly loaded and secure, and report any damage to equipment or infrastructure caused while working.
  5. Clerical Tasks: Perform various clerical tasks, including data entry, filing, and preparing reports.
  6. Training and Development: Train staff, field work students, and volunteers in routines and procedures.
  7. Relief Services: Provide relief for superiors and colleagues at the same level in their absence.
  8. Departmental Activities: Participate in departmental group activities.


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