Insurance Claims Case Manager
3 weeks ago
**Job Overview**
We are seeking an experienced Insurance Claims Case Manager to join our team at Customer Experience People SA Ltd. As a key member of our claims department, you will be responsible for handling customer inquiries and resolving claims in a timely and fair manner.
Key Responsibilities:
- Engage with customers to understand their claims and provide clear solutions.
- Manage claims from start to finish, ensuring all necessary information is collected and processed.
- Communicate effectively with customers, colleagues, and other stakeholders to resolve claims efficiently.
- Lodge claims, update details, and make adjustments or cancellations as required.
Requirements:
- National Senior Certificate (Grade 12) or equivalent.
- Clear credit and criminal record.
- 1-2 years experience in insurance claims (local or international).
- Proven experience in the insurance space.
- Excellent command of English, both written and verbal.
- Strong analytical and numeric skills.
Preferred Skills:
- RE 5 FAIS.
- Computer literate.
About Us:
We are a dynamic and customer-focused organization that values teamwork and collaboration. Our employees are dependable, driven, and collaborative, and we are looking for like-minded individuals to join our team.
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