Account Manager

9 hours ago

Johannesburg, Gauteng, South Africa LexisNexis (Proprietary) Limited Company Full time
About the Role

As a key member of our sales team, you will be responsible for proactively managing existing customers, building and nurturing relationships within a defined territory. The position requires an experienced and driven salesperson with expertise in software sales who will be responsible for driving new sales across LexisNexis solutions lines.

Responsibilities
  • Achieve target - Grow existing accounts with existing and new products that add value to the customer and increase revenue. Ensure that allocated clients are renewed.
  • Manage relationship - Establish meaningful relationships with all customers in the territory virtually and in person.
  • Plan - Develop an annual territory strategic plan for all customers in designated territory.
  • Manage opportunities - Effectively manage pipeline and accurate forecasting of multiple sales opportunities. Manage progress of the opportunity through the sale stages (Prospect, Connect, Discover, Develop, Propose, Contract, Close). Effectively manage multiple sales opportunities. Structure, negotiate and close deals.
  • Product knowledge - Solid understanding of customer and market trends relevant to your customers' industry.
  • Reporting - Provide customer insights and customer analysis as required. Record all interactions with clients on the CRM.
Requirements
  • Have solid experience in account management/relationship management.
  • Have good relationship management/account management experience ideally within legal/SAAS/Compliance/Risk/software services sales industries. B2B selling experience.
  • Demonstrate experience using solution and consultative selling approaches.
  • Able to manage territory and stakeholder at executive level with the ability to nurture relationships at a strategic level.
  • Have excellent communication and conflict resolution skills and proven ability to negotiate.
  • Able to write complex correspondence and proposals.
  • Be a self-starter with a consistent track record in a quota-bearing sales environment.
  • Able to present face-to-face and on online platforms.
Work in a way that works for you

We promote a healthy work-life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

  • Working flexible hours - Flexing the times when you work in the day to help you fit everything in and work when you are the most productive.
Working for you

We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

  • Medical Aid
  • Retirement Plan inclusive of Risk Benefits (Disability, Critical Illness, Life Cover & Funeral Cover)
  • Modern family benefits, including adoption and surrogacy
  • Study Leave

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