Customer Service Liaison
1 week ago
At JeloCorp, we are seeking a highly skilled and motivated Customer Care Coordinator to join our Aftersales team. This role is responsible for ensuring the daily effectiveness of the department and working closely with the Customer Relations Manager to deliver key outputs.
Key Responsibilities:
- Manage daily administrative tasks to maintain department functionality and coordination.
- Coordinate the timely delivery of communications, including research material and tracking feedback.
- Support call centre activities, handling customer complaints and queries.
- Assist with project and event executions.
- Provide additional support and assistance as requested by Management.
Requirements:
- Matric qualification.
- Tertiary qualification in a relevant field is advantageous.
- A minimum of 2 years' experience in customer care.
- Essential experience in the automotive industry.
Skills:
- Creative problem-solving and out-of-the-box thinking.
- Attention to detail and deadline-driven approach.
- Excellent organisational and people skills.
- Effective communication skills (verbal and written).
- Highly professional communication etiquette.
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Customer Service Liaison
1 week ago
Sandton, South Africa JeloCorp Full timeJob Title: Customer Care CoordinatorAt JeloCorp, we are seeking a highly skilled and dedicated Customer Care Coordinator to join our Aftersales team. As a key member of our department, you will play a crucial role in ensuring the daily effectiveness of our customer care operations.Key Responsibilities:Provide exceptional customer service through timely and...
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