Insurance Claim Resolution Specialist
1 week ago
Job Description: We are seeking a skilled Claims Handling Expert to join our team at iSON Xperiences. As a key member of our operations team, you will play a vital role in ensuring the timely and effective resolution of claims.
Responsibilities:
- Determine the validity of claims and escalate where necessary.
- Apply policy and procedure when handling claims.
- Provide timely and fair resolutions to claims.
- Maintain accurate records of all claim-related items.
- Investigate and resolve claim exceptions and queries.
- Ensure claim outcomes are fair and compliant with regulatory guidelines.
Requirements:
- Grade 12/Matric or equivalent qualification.
- Previous claims handling experience is advantageous.
- Previous experience as a representative on a FSP license is also beneficial.
- Basic understanding of Microsoft Office Suite.
- Bilingual skills are an added advantage.
- Ability to work well under pressure and meet deadlines.
Salary: R250,000 - R350,000 per annum.
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