Insurance Claim Resolution Specialist

1 week ago


Randburg, Gauteng, South Africa iSON Xperiences Full time

Job Description: We are seeking a skilled Claims Handling Expert to join our team at iSON Xperiences. As a key member of our operations team, you will play a vital role in ensuring the timely and effective resolution of claims.

Responsibilities:

  • Determine the validity of claims and escalate where necessary.
  • Apply policy and procedure when handling claims.
  • Provide timely and fair resolutions to claims.
  • Maintain accurate records of all claim-related items.
  • Investigate and resolve claim exceptions and queries.
  • Ensure claim outcomes are fair and compliant with regulatory guidelines.

Requirements:

  • Grade 12/Matric or equivalent qualification.
  • Previous claims handling experience is advantageous.
  • Previous experience as a representative on a FSP license is also beneficial.
  • Basic understanding of Microsoft Office Suite.
  • Bilingual skills are an added advantage.
  • Ability to work well under pressure and meet deadlines.

Salary: R250,000 - R350,000 per annum.



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