Technical Sales Development Manager

2 months ago

Pretoria, Gauteng, South Africa Ultra Personnel Full time
Job Summary

Ultra Personnel is seeking a highly skilled Technical Sales Representative to join our team in Pretoria/Gauteng. The successful candidate will be responsible for driving revenue growth, penetrating competitor markets, and developing strategic relationships with existing and new customers.



Key Responsibilities

  • Take full accountability for achieving revenue streams, profitability, and volume growth for direct accounts in the portfolio
  • Minimise and manage potential channel conflict, with the ultimate goal of eliminating conflict in this channel
  • Develop processes to measure, track, report, and communicate account performance
  • Penetrate competitor markets and conduct cost-benefit and needs analysis on existing and potential customers
  • Meet and exceed sales budgets (volume and revenue)
  • Establish, promote, and maintain positive business and customer relationships
  • Ensure adherence to company policy and procedures while maintaining integrity and sound business practices
  • Service and further develop existing customer base
  • Participate in open days/trade shows and conduct physical product demonstrations
  • Comply with the company's planning, reporting, and customer management structures as determined by management
  • Maintain and develop existing and new customers through planned individual account support
  • Ensure effective customer satisfaction and after-sales care
  • Perform internal and customer-facing presentations
  • Liaise with internal office to produce client proposals and manage delivery and follow-up with clients
  • Attend monthly sales meetings and one-on-ones with the Sales Manager
  • Seek out new opportunities constantly with both standalone and chain accounts within the established region
  • Communicate new service and product opportunities, feedback, special developments, or information collected during field activity to the Sales Manager
  • Coordinate with company staff to achieve work required in closing up sales
  • Provide weekly feedback relating to lost sales and backorders
  • Submit monthly call planners by the last week of the month for the month ahead
  • Daily update of CRM with visit information and telephone calls
  • Provide a plan for their sales area annually, showing sales per customer in the previous year, sales extrapolated for the current year, sales plan for the next year, target customers, and any other duty assigned


Soft Skills Requirements

  • Excellent communication skills, both verbal and written
  • Strong negotiation skills
  • Must be MS Office literate (Intermediate to Advanced)
  • CRM management, call planning, and sales reporting
  • Resilient, resourceful personality/character
  • Conflict management
  • Strong business acumen
  • Entrepreneurial flair with excellent time management skills


Requirements

  • Minimum 3-5 years technical sales experience
  • Fully bilingual in English and Afrikaans
  • Stable track record
  • Own transport and valid driver's license
  • Will to travel in and around Pretoria/Gauteng

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