Client Services Director

4 days ago


Cape Town, Western Cape, South Africa The Recruitment Council Full time

The Recruitment Council is seeking an exceptional Client Services Director to lead our team. As a key figure in our organization, you will be responsible for minimizing financial and reputational risk exposure relating to administration functions for internal and external stakeholders within the company.

About the Job:
  1. You will build strong relationships with external stakeholders by identifying their needs and providing timely solutions.
  2. Another key responsibility is to build and maintain working relationships by fostering collaboration, ongoing communication, and assigning responsibility and accountability.
  3. You will also ensure that transformational targets are met for your own team through consideration of targets during the staff recruitment, retention, and training process.
  4. An additional duty is to contribute to a culture conducive to the achievement of transformation goals by participating in the company's culture-building initiatives.

The successful candidate will have a national diploma in financial management, at least 2-3 years of people management experience in financial risk and process management, and excellent technical knowledge in areas such as business administration, client service management, communication strategies, consumer behavior, and financial accounting principles.

They should also have a good understanding of governance, risk, and controls, as well as principles of project management. Relevant product knowledge and staff resource planning skills are also essential.



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