Customer Experience Director

The Customer Experience Director will be responsible for leading the customer experience strategy for Hire Resolve's client in the Retail Industry. This includes building and maintaining strong relationships with retail customers, identifying opportunities for growth and upselling, and ensuring their satisfaction with products and services.About the RoleThis...

Executive Placings is a dynamic Destination Management Company looking for an experienced Customer Experience Director to lead our Reservations Team. As a hybrid role, this position offers a unique blend of sales and operational responsibilities. The successful candidate will have at least 5 years of experience in leading a Reservations Team and be...

Job DescriptionWe are seeking a highly motivated and experienced Customer Experience Director to join our team at ACB Consulting. This is an exciting opportunity for a seasoned retail professional to lead our customer experience strategy and drive business growth.Key ResponsibilitiesDevelop and implement a customer-centric strategy to enhance the overall...

About Our Team:We are a passionate team of professionals dedicated to delivering exceptional travel experiences to our clients.Job Summary:We are seeking a Customer Experience Director to join our team, responsible for creating memorable experiences for our clients through personalized service and attention to detail.Key Responsibilities:Design and implement...

Lead Generation Customer Experience Director Job SummaryThis senior leadership role involves driving customer experience excellence across multiple teams.The ideal candidate will have a strong track record of improving customer satisfaction and loyalty, as well as experience working with complex CRM systems.Main Responsibilities:Develop and execute...

Job DescriptionAt TeleTech Holdings, Inc., we're all about delivering exceptional customer experiences. As a Senior Operations Manager in Cape Town, you'll be part of our team that creates and delivers amazing customer experiences while promoting a performance-driven culture.About the Role:You'll have responsibility for the operational direction and...

Why Join Us?We are committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation.Job SummaryWe are seeking a skilled Professional with a strong background in Digital Product Management to lead our Agile Teams as a Technical Product Owner.The...

Job DescriptionThe Lead Generation Group is searching for an experienced Escalations Manager Lead to manage and resolve complex client complaints.About the PositionThis role requires strong leadership skills, excellent communication abilities, and a deep understanding of customer needs.Key responsibilities include:Developing and implementing strategies to...

Objectives• Responsible for all actions related to the customer experience strategy in the store with the aim of offering the best possible experience and service to the customer and to our employees too• Responsible for company projects in relation to customer experience as well as follow up all the customer experience KPIs in other to put actions in...

NMI is excited to add a Customer Advocacy Director to our growing team. The Customer Advocacy Director will be accountable for retaining, renewing, and expanding existing client relationships, while also identifying new business opportunities.The ideal candidate will have a strong background in customer-facing roles, with a proven track record of driving...

We are seeking a skilled Store Experience Director to join our team at Dermalogica South Africa.About the JobIn this role, you will be responsible for developing and executing strategies to deliver exceptional customer experiences across all stores. You will work closely with our store teams to understand customer needs, develop new experiences, and...

The Veblen Director Programme is seeking a highly skilled finance expert to join its advisory board. As a member of this esteemed group, you will contribute your expertise to drive strategic decision-making and ensure the company's continued success.Responsibilities include:Providing guidance on budgeting, cash flow management, and financial...

Job Title: Operations Director - Customer ServiceJob SummaryWe are seeking an experienced Operations Director - Customer Service to join our team at Santam Business. The successful candidate will be responsible for overseeing the day-to-day operations of our contact centre, ensuring exceptional customer service delivery, and driving business growth through...

Job Description - Customer Success Director BPO (04056)Customer Success Director BPO - 04056Customer Success Director – Account Management CX – Cape Town SATTEC, the customer experience organization that powers the world's greatest brands, is hiring an experienced Customer Success Director, part of our EMEA Account Management Team. You will join the...

Job Description - Customer Success Director BPO Customer Success Director BPO Customer Success Director – Account Management CX – Cape Town SATTEC, the customer experience organization that powers the world's greatest brands, is hiring an experienced Customer Success Director, part of our EMEA Account Management Team. You will join the mission of...

Are you a motivated and results-driven individual looking for a new challenge? We are seeking an experienced Director of Relaxation Experiences to join our team at Relax The Spa Agent.Job Description:Company OverviewRelax The Spa Agent is a leading provider of luxury wellness experiences, offering a range of services designed to promote relaxation and...

About UsOneDayOnly is more than just a daily deals platform - we're a community of savvy shoppers and passionate sellers. We believe in making shopping simple, exciting, and rewarding.We're looking for a seasoned professional to join our Customer Service team as an Assistant Customer Service Manager. This role will play a critical part in shaping our...

About the Role:O'Brien Recruitment is looking for a highly motivated Customer Engagement Director to spearhead direct marketing campaigns and drive business growth through enhanced customer interaction.Key Responsibilities:Develop and implement customer-centric marketing strategies to improve engagement and loyalty.Utilize data analytics to inform marketing...

We are seeking a Customer Engagement Director to lead our sales team at Recooty. In this role, you will be responsible for developing and implementing strategies to drive business growth and improve customer satisfaction.About the PositionThe ideal candidate will have a strong background in sales leadership and excellent communication skills. They will be...

Job Description:At Yellosa, we're seeking an exceptional Customer Support Director to lead our player support teams in delivering world-class experiences.Key Responsibilities:Leverage your expertise to drive operational excellence and streamline support workflows.Mentor and develop high-performing support teams, fostering a culture of continuous...