Insurance Client Relationship Manager
1 month ago
Aon is seeking a skilled Insurance Client Relationship Manager to join our team in South Africa. This role offers an exciting opportunity to work with clients and contribute to the success of our Risk Solutions department.
About the JobThis is a hybrid role that requires flexibility to work both virtually and from our Sandton office. As an Insurance Client Relationship Manager, you will be responsible for working closely with Client Managers, Account Executives, or Strategic Account Managers to retain and service existing and prospective clients.
Key Responsibilities:
- Primary point of contact for clients
- Manage all marine-related claims
- Contribute to the client life-cycle, including renewals, endorsements, and cancellations
- Work with New Business Development Executives to generate internal new business leads
- Ensure high-quality delivery of client servicing activities
- Prepare renewal instruction forms, quotes, closing instructions, and proposal forms
- Communicate with insurers on discounts and manage cancellations
- Fulfill primary point of contact responsibilities and resolve client queries
Requirements:
Qualifications- Grade 12 or equivalent
- Bachelor's degree preferable
- Registered as a representative with the FSCA and licentiate with the IISA
- Excellent knowledge of policy wordings and marine-related claims
- Advanced analytical and technical skills
- Effective communication and interpersonal skills
- Minimum 2-3 years' Marine experience in a similar or related role
We offer a comprehensive benefits package, inclusive environment, and flexible working solutions. Our agile approach allows you to manage your wellbeing and work/life balance. Enjoy two Global Wellbeing Days each year and access various working style solutions.
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