Restaurant Operations Manager
3 days ago
Job Summary:
We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at PlaceTalent. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our restaurants, ensuring that all processes run smoothly and efficiently.
Key Responsibilities:
- Team Leadership: Lead, motivate, and manage a diverse team to deliver excellent service and meet business goals.
- Operational Excellence: Oversee daily operations, ensuring that all processes run smoothly and efficiently, and make data-driven decisions to drive business growth.
- Customer Service: Maintain high standards of customer service and address any issues or concerns promptly, ensuring that customers have a positive experience in our restaurants.
- Financial Management: Manage budgets, control costs, and maximize profitability, ensuring that our restaurants are financially sustainable and competitive in the market.
- Inventory Control: Ensure accurate inventory levels and minimize waste, reducing costs and improving efficiency.
- Health & Safety Compliance: Ensure that our restaurants adhere to all health, safety, and hygiene regulations, maintaining a safe and healthy environment for our customers and employees.
- Training & Development: Train and develop staff, fostering a positive work environment and encouraging growth, and ensuring that our employees have the skills and knowledge needed to succeed in their roles.
- Marketing & Promotions: Implement and manage local marketing strategies to increase sales and customer engagement, and stay up-to-date with the latest trends and best practices in the industry.
Requirements:
- Proven experience as a Restaurant Manager or in a similar leadership role within the fast food or retail industry.
- Strong leadership and organizational skills, with the ability to motivate and manage a diverse team.
- Excellent communication and interpersonal abilities, with the ability to build strong relationships with customers, employees, and stakeholders.
- Ability to work under pressure in a fast-paced environment, with a strong attention to detail and ability to multitask.
- Solid understanding of business management, including financial principles, and the ability to make data-driven decisions.
- Customer-focused with a commitment to delivering high-quality service, and a passion for providing an exceptional customer experience.
- Familiarity with inventory management and point-of-sale systems, and the ability to analyze data and make informed decisions.
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