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Restaurant Operations Manager

2 months ago

Pretoria, Gauteng, South Africa Restaurant Careers Full time
Restaurant Careers: Front of House Restaurant Manager

Job Summary:

We are seeking a highly skilled and experienced Front of House Restaurant Manager to join our team at Restaurant Careers. As a Front of House Restaurant Manager, you will be responsible for leading our front of house operations, ensuring exceptional customer service, and managing a team of staff.

Key Responsibilities:

  • Manage front of house operations, including staff management, stock control, and cash-ups.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Lead and motivate a team of staff to achieve high standards of customer service and restaurant operations.
  • Monitor and control restaurant costs, including labor, inventory, and supplies.
  • Ensure compliance with health and safety regulations and company policies.
  • Collaborate with the kitchen team to ensure seamless service and high-quality food presentation.
  • Conduct regular staff performance reviews and provide coaching and development opportunities.
  • Stay up-to-date with industry trends and best practices to continuously improve restaurant operations.

Requirements:

  • 4+ years of experience in a restaurant management role, preferably in a busy restaurant environment.
  • Strong knowledge of restaurant floor management, including staff management, stock control, and cash-ups.
  • Excellent communication and interpersonal skills, with the ability to manage a team and work with customers.
  • Strong problem-solving and conflict resolution skills.
  • Ability to work under pressure and meet deadlines.
  • Self-motivated and ambitious, with a passion for delivering exceptional customer service.

What We Offer:

  • A competitive salary of R 13 – 16 K gross.
  • A dynamic and supportive work environment.
  • Opportunities for career growth and professional development.