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Restaurant Operations Manager

2 months ago

Pretoria, Gauteng, South Africa Restaurant Careers Full time
Restaurant Careers: Restaurant Manager Job Description

Job Summary:

We are seeking a highly skilled and experienced Restaurant Manager to join our team at Restaurant Careers. As a Restaurant Manager, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our customers receive exceptional service and that our business runs smoothly and efficiently.

Key Responsibilities:

  • Manage the front of house operations, including staff management, customer service, and inventory control.
  • Develop and implement strategies to improve customer satisfaction and increase sales.
  • Monitor and control costs, including labor, inventory, and supplies.
  • Recruit, train, and develop a high-performing team of restaurant staff.
  • Ensure compliance with health and safety regulations and maintain a clean and safe working environment.
  • Collaborate with the kitchen team to ensure seamless service and high-quality food.
  • Manage stock control, bar management, and staff management.
  • Develop and implement marketing strategies to attract new customers and retain existing ones.

Requirements:

  • 4+ years of experience in restaurant management, preferably in a similar role.
  • Strong leadership and communication skills, with the ability to motivate and inspire a team.
  • Excellent customer service skills, with a focus on providing exceptional service to our customers.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong analytical and problem-solving skills, with the ability to make informed decisions.
  • Fluency in English, with excellent written and verbal communication skills.

What We Offer:

  • A competitive salary, depending on experience.
  • A comprehensive benefits package, including medical aid, retirement fund, and paid time off.
  • The opportunity to work in a dynamic and fast-paced environment, with a focus on customer satisfaction and team development.