Italian Language Specialist for Customer Support

14 hours ago


Cape Town, Western Cape, South Africa Jai Search Consultancy Full time

We are looking for a skilled Italian speaking consultant to join our team at Jai Search Consultancy. As an Italian language specialist, you will be responsible for handling customer queries and providing support in the Italian language.

Job Description
  • Responsibilities:
  • Respond to customer inquiries via phone, email, and online chat platforms in Italian;
  • Provide accurate and timely responses to customer queries;
  • Maintain a professional demeanor and tone in all interactions;
  • Collaborate with internal teams to resolve complex customer issues;
  • Participate in ongoing training and development to improve skills and knowledge.
Required Skills and Qualifications
  • Fluent Italian language skills (written and verbal);
  • Excellent communication and interpersonal skills;
  • Ability to work independently and as part of a team;
  • Strong problem-solving and analytical skills;
  • Flexibility and adaptability in a fast-paced environment;
  • Bachelor's degree in a relevant field (e.g., linguistics, communications, international relations).
Benefits
  • Competitive salary and benefits package;
  • Ongoing training and development opportunities;
  • Flexible working hours and remote work options;
  • Opportunities for career growth and advancement;
  • A dynamic and supportive work environment.


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