Customer Service Representative
3 weeks ago
Key Responsibilities:
- Respond to customer calls, emails, and other forms of communication in a timely and professional manner.
- Manage and resolve customer complaints in a fair and efficient manner.
- Sell products and services to customers, either by phone or online.
- Identify and escalate complex issues to supervisors as needed.
- Provide product information and assist customers with completing purchases.
- Document all interactions according to standard operating procedures.
Requirements:
- A high school diploma or equivalent is required.
- Proficiency in relevant computer applications is necessary.
- 1-3 years of experience in a call center environment is preferred.
- Knowledge of customer service practices and principles is essential.
- Excellent data entry and typing skills are required.
- Superior listening, verbal, and written communication skills are necessary.
Salary: $45,000 - $60,000 per year, depending on experience.
Why Join Us: At Stiles Recruit, we offer a dynamic and supportive work environment that fosters growth and development. Our team members enjoy competitive salaries, comprehensive benefits, and opportunities for advancement.
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