Executive Director: Retail Operations

2 months ago


Cape Town, Western Cape, South Africa Clicks Group Limited Full time
Job Summary

We are seeking a highly skilled and experienced Executive Director to lead our Retail Operations team at Clicks Group Limited. This is a key leadership role that will be responsible for driving business growth and excellence in our retail operations.

Key Responsibilities
  1. Strategic Leadership

Provide strategic leadership to the Retail Operations team, driving business growth and excellence through a compelling and sustainable brand proposition.

Operational Excellence

Manage day-to-day operations in line with group strategic objectives, ensuring sales and profit targets are met, and operational and service excellence are delivered.

Brand Affiliation

Communicate the brand proposition effectively, building a motivated and engaged workforce, and driving brand affiliation through various channels.

Market Leadership

Develop and implement strategic decisions to enhance specialization, maintain and grow market leadership in the beauty categories.

Financial and Operational Planning

Achieve the financial and operational plan, growing the business through effective resource management and process improvements.

Requirements
  • Experience

10 years of management experience in one or more of the following areas: Merchandise Management, General Management, Marketing Management, Retail Operations Management.

Industry Knowledge

Experience in the Health and Beauty industry, with a strong understanding of international retail markets.

Skills

Marketing Management, Strategic Planning, Planning and Organising, Coaching, Interpersonal Skills, High-level business communication (verbal and written), People Management, Analytical Thinking, Problem Solving, Computer Literacy.

Education
  • Leadership and Supervision

Leading and Supervising, Entrepreneurial and Commercial Thinking, Formulating strategies and concepts, Delivering results and meeting customer expectations, Deciding and initiating action, Relating and networking, Analysing, Adapting and responding to change.



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