Business Development Manager

4 weeks ago


Johannesburg, Gauteng, South Africa Weir Minerals Full time

Job Overview

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Weir Minerals is seeking a highly skilled Business Development Manager - Customer Experience Specialist to join our team. This role will be responsible for establishing and nurturing strong relationships with our customers, understanding their needs and goals.

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About the Role

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The ideal candidate will have experience in a customer-facing role, preferably in customer success, account management, or customer support. They will also have experience in the mining industry and fluency in English, with other African languages being beneficial.

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Key Responsibilities

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  • Establish Strong Customer Relationships: Develop and maintain long-term relationships with customers to understand their needs and goals.">
  • Initial and Ongoing Education**: Provide customers with education on product utilization, platform proficiency, data integration, and industry best practices.">
  • Create Success Plans**: Develop and manage success plans focused on actions, processes, resources, and touchpoints necessary to deliver quantifiable outcomes.">
  • Monitor Account Health**: Regularly monitor and report on customer account health to relevant stakeholders.">
  • Safety First**: Demonstrate commitment to zero harm behaviors in support of Weir Minerals' drive towards developing a world-class safety culture.">
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Requirements

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The successful candidate will possess:

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  • Post-secondary education** in mining, business, engineering, technology, or equivalent.">
  • Experience in a customer-facing role**, preferably in customer success, account management, or customer support.">
  • Experience in the mining industry**.">
  • Fluency in English** , with other African languages being beneficial.">
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Salary**: The estimated salary for this role is R 650,000 - R 850,000 per annum, depending on experience.

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About Weir Minerals

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Weir Minerals is a leading global provider of minerals processing equipment and services. Our products are used in various industries, including mining, power generation, and water treatment.

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Why Join Us?

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Join a dynamic and innovative company that values its employees and customers. Enjoy a competitive salary, excellent benefits, and opportunities for professional growth and development.



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