Process Transformation Manager

1 month ago


Johannesburg, Gauteng, South Africa Telesure Investment Holdings Full time

Job Title: Process Transformation Manager

About the Role:

We are seeking a highly skilled Process Transformation Manager to join our team at Telesure Investment Holdings. This is an exciting opportunity for an experienced professional to lead business process transformation initiatives, driving efficiency and excellence across the organization.

Key Responsibilities:

  • Develop and implement business process transformation strategies to improve efficiency, productivity, and customer experience.
  • Collaborate with senior leadership and cross-functional teams to identify areas for process improvement and develop solutions.
  • Lead large-scale process transformation projects, ensuring successful implementation and adoption by stakeholders.
  • Analyze business processes and identify opportunities for automation, optimization, and innovation.
  • Develop and maintain process documentation, ensuring compliance with organizational standards and regulatory requirements.

Requirements:

  • 10+ years of experience in business process leadership roles, with a strong background in change management and process transformation.
  • Proven track record of leading complex process transformation initiatives, with significant improvements in efficiency, productivity, and customer satisfaction.
  • Excellent communication, collaboration, and project management skills, with the ability to work effectively with stakeholders at all levels.
  • Bachelor's degree in business administration, management, or a related field; MBA or Master's degree preferred.

Salary Range: R1,200,000 - R1,800,000 per annum, depending on experience and qualifications.



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