Software Customer Success Strategist

4 weeks ago


Cape Town, Western Cape, South Africa Graylink Full time
Unlock Customer Success with Graylink

At Graylink, we're passionate about empowering our customers to achieve exceptional recruiting results. As a Customer Success Manager, you'll play a pivotal role in helping our global clients succeed by leveraging our innovative digital talent solutions.

Key Responsibilities:

  • Manage a portfolio of mid to enterprise-sized customers to deliver exceptional customer experiences.
  • Collaborate with customers to understand their unique recruiting challenges and develop tailored solutions.
  • Provide expert guidance on how to optimize our technology to achieve better recruiting outcomes.
  • Work closely with internal teams to ensure seamless customer onboarding and support.

About Graylink:

Graylink is a leading provider of digital talent solutions, helping employers automate manual processes to recruit, retain, and reorganize talent quickly, efficiently, and cost-effectively.



  • Cape Town, Western Cape, South Africa MRI Software Full time

    Unlock Your Potential as a Customer Success Partner at MRI SoftwareJob SummaryWe are seeking a highly skilled Customer Success Partner to join our team at MRI Software. As a key member of our support operations team, you will be responsible for delivering exceptional customer experiences and driving success for our clients.Key ResponsibilitiesDevelop a deep...


  • Cape Town, Western Cape, South Africa Electrum Payments Full time

    About the RoleElectrum Payments is seeking a highly skilled Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for ensuring that our clients achieve their desired outcomes and successfully utilize our SaaS fintech product.Main Responsibilities:Serve as the primary point of contact for clients, working closely...


  • Cape Town, Western Cape, South Africa JOBJACK Full time

    Customer Success SpecialistJOBJACK is seeking a highly skilled and motivated Customer Success Specialist to join our team. As a key member of our Customer Success Team, you will be responsible for driving customer satisfaction and retention through proactive engagement and support.Key ResponsibilitiesDevelop and execute customer success plans to ensure...


  • Cape Town, Western Cape, South Africa Initiate International Full time

    Job OverviewWe are seeking a highly skilled Customer Loyalty Strategist to join our team at Initiate International.


  • Cape Town, Western Cape, South Africa takealot Full time

    Customer Experience StrategistWe are seeking a highly skilled Customer Experience Strategist to join our team at takealot.com. In this role, you will be responsible for designing and executing customer lifecycle strategies to drive customer acquisition, retention, and lifetime value.Key Responsibilities:Develop and execute CRM strategies focused on lifecycle...


  • Cape Town, Western Cape, South Africa FourthRev Full time

    Our vision at FourthRev is to become the world's leading enabler of employability outcomes for students and lifelong learners. We are deeply passionate about work being a meaningful, fulfilling part of life.We pride ourselves on offering flexible working arrangements and ongoing professional growth and development, placing staff health and happiness at the...


  • Cape Town, Western Cape, South Africa xneelo Full time

    Job Title: Customer Communication Systems StrategistAt xneelo, we are seeking a highly skilled Customer Communication Systems Strategist to join our team. This role is critical in ensuring that our communications are sent to the right audience, with the right information included, at the right frequency, while also maintaining the right brand...


  • Cape Town, Western Cape, South Africa Emporium Full time

    Job Title: Customer Success ExpertAbout the Role:We are seeking an experienced and results-driven Customer Success Expert to join our team at Emporium. As a key member of our customer success team, you will be responsible for driving customer growth and ensuring optimal adoption of our software solutions.Key Responsibilities:Develop and foster strong client...


  • Cape Town, Western Cape, South Africa Emporium Human Capital Full time

    Customer Success ConsultantEmporium Human Capital is seeking a skilled Customer Success Consultant to drive client satisfaction and growth.Key Responsibilities:Develop and maintain strong relationships with clients to understand their business needs and ensure optimal adoption of our software.Manage data migration from clients' previous solutions and provide...


  • Cape Town, Western Cape, South Africa Ad Talent Africa Full time

    About the RoleWe are seeking a Senior Customer Engagement Strategist to lead our member engagement and retention business.The successful candidate will be responsible for developing a clear strategy and approach to member engagement, improving the accuracy of 1st party marketing data, and growing member usage.Key Responsibilities:Develop a comprehensive...


  • Cape Town, Western Cape, South Africa Parvana Full time

    About ParvanaThe company is an award-winning software company with offices in the US, UK, and South Africa. We are looking for a talented individual to join our team of curious, creative, and driven professionals who are dedicated to empowering organizations to overcome various business challenges using our cloud-based product.Job ResponsibilitiesAs a...


  • Cape Town, Western Cape, South Africa DLK Group (PTY) Ltd Full time

    Job Title:Sr. Design StrategistJob SummaryWe are seeking a highly skilled Sr. Design Strategist to lead the design process for new products and improvements to existing products, ensuring alignment with market trends and customer requirements.Key ResponsibilitiesLead design process for new products and improvements to existing products, ensuring alignment...


  • Cape Town, Western Cape, South Africa Graylink Full time

    At Graylink, our mission is to empower customers to achieve success through our digital talent solutions. As a Customer Success Manager, you will be responsible for managing a global portfolio of mid to enterprise sized customers, helping them to automate manual processes and achieve better recruiting results. Our solutions enable employers to quickly,...


  • Cape Town, Western Cape, South Africa Arvo Full time

    Customer Success ConsultantArvo, a rapidly growing South African software company, is seeking a skilled Customer Success Consultant to join their team in Somerset West. As a key member of our team, you will be responsible for providing exceptional support to our clients, ensuring they get the most out of our property management solutions.About the RoleWe are...


  • Cape Town, Western Cape, South Africa The Legends Agency Full time

    Customer Success Manager Job DescriptionAt The Legends Agency, we are seeking a highly skilled Customer Success Manager to join our team. The ideal candidate will have a proven track record of delivering exceptional customer experiences and driving business growth.Key Responsibilities:Client Onboarding: Lead the onboarding process for new clients, ensuring a...


  • Cape Town, Western Cape, South Africa Armstrong Appointments Full time

    Job Title: General Manager Customer SuccessArmstrong Appointments is seeking a seasoned General Manager to lead our customer success operations. As a key member of our team, you will be responsible for managing customer support, client success, onboarding, and project management.Main Responsibilities:Develop and implement customer success strategies to drive...


  • Cape Town, Western Cape, South Africa Electrum Payments Full time

    Electrum Payments: Unlocking Customer SuccessElectrum Payments is a leading provider of cloud-native software solutions for optimizing financial transactions. As a Customer Success Manager, you will play a pivotal role in ensuring our clients achieve their desired outcomes and successfully utilize our SaaS fintech product.Key Responsibilities:Develop and...


  • Cape Town, Western Cape, South Africa The Legends Agency Full time

    About The Legends AgencyWe are an innovative platform dedicated to enhancing user experience through exceptional services.Our focus on customer satisfaction drives everything we do, and we aim to build strong, lasting relationships with our clients.Job DescriptionWe are seeking a Customer Success Manager with at least 3 years of experience in a similar role....

  • Content Strategist

    4 weeks ago


    Cape Town, Western Cape, South Africa Liquid Thought Full time

    Job Title: Content StrategistAbout the Role:We are seeking a highly skilled Content Strategist to join our team at Liquid Thought. As a Content Strategist, you will be responsible for developing and implementing content strategies that drive business results.Key Responsibilities:* Develop and execute content strategies that align with business objectives*...

  • Software Consultant

    2 months ago


    Cape Town, Western Cape, South Africa MRI Software Full time

    About MRI SoftwareMRI Software is a global industry leader in real estate software, dedicated to providing flexible and game-changing solutions to improve people's lives. Our mission is to empower our teams to reach their full potential and deliver exceptional client experiences.Job SummaryWe are seeking a highly skilled Software Consultant to join our team...