Customer Service Professional

2 weeks ago


Johannesburg, Gauteng, South Africa Stryker Full time
About the Role

We are seeking an entry-level Customer Service Representative to join our team at Stryker.

Key Responsibilities
  • Process customer orders, credits, and loan kit queries in a timely manner.
  • Arrange returns and collections, as well as handle proof of delivery and pricing requests.
  • Handle incoming emails and calls from customers.
  • Proactively communicate with internal and external customers to resolve issues.
  • Investigate and resolve invoice disputes in a fair and efficient manner.
  • Log and follow up on issue resolutions and related communication with customers.
What We Offer
  • A competitive salary of approximately R150,000 per annum.
  • An opportunity to work in a dynamic and supportive team environment.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
Requirements
  • Previous experience in a customer service role is desirable but not essential.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong communication and problem-solving skills.


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